Any customer with an HP iPAQ hx2000 series Pocket PC running Windows Mobile 5.0 may experience any of the following issues with his unit, when they use a Secure Digital (SD) memory card in it.

• Unit may intermittently lock up after it has been put into Standby and a soft reset is required to power on the unit.
• Battery drains very quickly.
• Unit becomes warm even when it is in standby mode.

These issues are resolved with the installation of a Firmware update, which is available for download from the below HP website. The Firmware update varies depending on the language version. This update resolves varies other issues also as mentioned in the download website.

http://h18007.www1.hp.com/support/files/handhelds/us/download/23561.html

These updates are applicable to the below mentioned models:

  note:

The hx2000b series is different from hx2000 series. There is a different firmware update for the hx2000 series. Refer to Customer Advisory - Document ID c00680181 for more details about the hx2000 series.