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HP Deskjet 9600 Series Printer - Setting up the Printer in Windows

Introduction
This document describes setting up the printer in Windows. Please refer to the Setup Poster for illustrations.
The general setup procedure for the printer is as follows:
  1. Check the package contents.
  2. Remove the packing materials.
  3. Install the auto-duplex unit (if applicable).
  4. Connect the power cord.
  5. Load media into the main tray.
  6. Turn on the printer and install the print cartridges.
  7. Test the hardware installation by printing a demo page.
  8. Install the software then connect the printer to the computer.
  9. Test the software installation by printing a demo page.
System requirements
The following table lists the minimum and recommended system requirements for the printer.
Operating system
Minimum
Recommended
Windows 98
Pentium 90 MHz, 16 MB RAM, 100 MB hard disk space
Pentium 266 MHz, 32 MB RAM, 200 MB hard disk space
Windows NT 4.0
Pentium 100 MHz, 32 MB RAM, 100 MB hard disk space
Pentium 266 MHz, 64 MB RAM, 200 MB hard disk space
Windows Me
Pentium 150 MHz, 32 MB RAM, 100 MB hard disk space
Pentium 266 MHz, 32 MB RAM, 200 MB hard disk space
Windows 2000
Pentium 300 MHz, 64 MB RAM, 100 MB hard disk space
Pentium 300 MHz, 64 MB RAM, 200 MB hard disk space
Windows XP
Pentium 300 MHz, 64 MB RAM, 100 MB hard disk space
Pentium 300 MHz, 128 MB RAM, 200 MB hard disk space
All
Internet Explorer 4.0
Internet Explorer 5.0 or later
Checking the package contents
Make sure the following items are included with the printer:
  • HP Deskjet 9600 series printer
  • Black, Tri-color, and Photo print cartridges
  • Printed documentation (setup poster, Getting Started Guide, HP Customer Support Guide)
  • Starter CD (software and electronic documentation)
  • Power cord
  • USB cable or parallel cable
  • Photo media pack
  • Print cartridge protector
  • Auto-duplex unit (included with HP Deskjet 9670 only)
  • PostScript CD (included with HP Deskjet 9680 only)
Removing the packing materials
Remove all packing tapes from inside the printer.
Installing the auto-duplex unit
If the printer includes an auto-duplex unit, install it as follows:
  1. Remove the rear access panel by pushing the release buttons towards each other, and then pulling the rear access panel out of the printer.
  2. Insert the auto-duplex unit straight into the back of the printer until both sides snap into place.
Do not press the buttons on either side of the auto-duplex unit when installing it. Use these buttons only for removing the auto-duplex unit from the printer.
Connecting the power cord
Connect the power cord to the printer and an AC power receptacle.
Loading media into the input tray
Load media into the printer's input tray as follows:
  1. Raise the output tray. If the output tray is extended, close the tray.
  2. Press the input tray lock and extend the input tray.
  3. If the small media guide is in its open position, close it by moving it 90 degrees counterclockwise.
  4. Press the button on top of the paper width guide and slide the guide left to its outermost position.
  5. Insert up to 150 sheets of plain paper or a stack of media that does not exceed the height of the paper width guide, print-side down flush with the right side of the input tray. If using transparencies: insert up to 30 transparencies, rough-side down with the adhesive strip inserted into the paper tray, flush with the right side of the input tray.
  6. Press the button on top of the paper width guide and slide the guide right until it stops at the edge of the media.
  7. Press the input tray lock and retract the tray until it stops at the edge of the media.
  8. Lower the output tray to its horizontal position, and extend it if necessary.
Turning on the printer and installing the print cartridges
Use only HP recommended print cartridges. Install the cartridges as follows:
  1. Press the Power button to turn on the printer.
  2. Open the top cover and wait for the print cartridge carriage to stop moving.
  3. Lift the print cartridge latches.
  4. Remove the color print cartridge (C6657A) from its package.
  5. Remove the print cartridge from its package, and then remove the plastic tape from the print cartridge. Do not touch the cartridge's ink nozzles or copper contacts, and do not remove the copper contacts.
  6. Hold the print cartridge so that its copper contacts face the printer, then slide the print cartridge into the cradle.
  7. Push down on the print cartridge latch until it snaps closed. Make sure the latch does not spring back open.
  8. Repeat the preceding steps to install the black print cartridge (C6656A) or photo print cartridge (C6658A) into the right cradle.
  9. Close the top cover. The printer aligns the print cartridges and prints an alignment page. Do not open the top cover while the printer is aligning the print cartridges.
If the printer does not print, make sure of the following:
  • The power light is lit
  • The light on the power supply module is lit
  • The power cord is firmly connected
  • The print cartridges are properly installed
  • The top cover is closed
  • The rear access panel is locked into place
  • Paper is loaded in the input tray
Test hardware installation
Try printing a demo page from the keypanel (without being connected to a computer) to make sure the printer is set up correctly.
  1. Turn on the power to the printer.
  2. Press and hold the Power button.
  3. Press and release the Resume button.
  4. Release the Power button.
The printer should then print a demo page. If desired, keep this page for future reference.
If the printer does not print, check the items listed under the previous topic.
Installing the software and connecting the printer
Install the software first, and then connect the printer to the computer.
  1. Close any applications that are running.
  2. Insert the Starter CD into the CD-ROM drive. The CD menu runs automatically. If the CD menu does not run automatically, click Start, then click Run, and in the command line box, type the letter of the CD-ROM drive followed by :\SETUP (for example, D:\SETUP).
  3. On the CD menu, click Install Printer Driver.
  4. Choose the language and click OK.
  5. Follow the onscreen instructions. If the installation program detects that the printer is already connected to the computer using a parallel cable (before running the program), it provides the option to install the printer using the same port. In addition, selecting the express install check box causes the installation program to use the default settings.
  6. In the printer connection dialog box, click Connected directly to this computer and then click Next.
  7. For a USB connection: Click USB Cable and then Next.
    For a parallel connection: Click Parallel Cable, then from the drop-down list select the parallel port to which the printer is connected (usually LPT1).
  8. Follow the onscreen instructions to complete the installation. It is recommended to install the Toolbox, which is done by clicking Typical Installation (Recommended).
  9. When prompted, connect the USB or parallel cable to the computer and the printer. The Found New Hardware wizard should appear on the computer screen and complete the install. The printer icon is then created in the Printers folder.
Testing the software installation
Printing a demo page verifies printer and cartridge function, the printer's connection to the computer, and proper driver installation.
  1. Open the Toolbox by clicking Start, then Programs, then HP Deskjet 9600 Series, and then HP Deskjet 9600 Series Toolbox. Or, in the status area of the Windows taskbar (near the clock), click the Toolbox icon.
  2. Click the Printer Services tab.
  3. Click Print a Demo Page.

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