This document is for HP notebook, desktop, and All-in-One computers.
Performing a system recovery or reset can resolve issues by returning your computer to a previous or original configuration. Confirm if other system recovery options work with your computer, and then order recovery media on CDs, DVDs, or a USB drive if necessary.
note:Depending on your computer age, warranty status, and region, you can order recovery media for several years after the product released. Because of software licensing restrictions, HP and its partners can only provide recovery kits for a limited time.
