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HP+ printer setup (HP Smart app)

Use the HP Smart app to set up and use the exclusive features of an HP+ printer.

What is HP+? Embedded in select HP printers, you get all the innovation included with standard print hardware plus exclusive solutions and incentives that include:

  • An extended HP warranty for additional peace of mind.

  • 6 months of HP Instant Ink cartridges delivered to your door before you ever run out. After 6 months, a monthly fee is charged automatically unless you cancel your HP Instant Ink service.

  • Connected cloud printing that automatically detects and fixes connectivity issues.

  • Premium print and scan tools enabled in the HP Smart app.

  • For every page printed with HP+, HP Forest First protects or restores forests in equal measure.

Go to HP+ Smart Printing System - Personal for more information.

Set up the printer with HP Smart and activate HP+ features

Install the HP Smart app to connect your printer to the network and to your computer or mobile device, and then set up your HP+ account.

Prepare for a network set up with the printer. USB connection setups are not supported with HP+ printers.

  • Place the printer and the computer or mobile device near the network router. For a wired network setup, connect the network cable to the printer Ethernet port and to an available port on the router or access point. At the printer port, the green light should be steady and the orange activity light should blink.

  • Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

  • Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.

  • After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location. This is used to find your printer, network connection, and offer regional services. Your location information is not tracked and sent to HP as part of the setup process.

  1. Make sure the printer hardware is set up. Remove all packing materials from the outside and inside of the printer, plug in and turn on the printer, and install the ink or toner cartridges.

    Go to HP Printer Setup for more information.

  2. Download the HP Smart app from (Android, Apple iOS), HP Smart - Microsoft Store (Windows, in English), or HP Smart - Mac App Store (macOS, in English).


    Having trouble downloading the app? Go to Unable to download and install the HP Smart printer app for more information.

  3. Open the app, on the Welcome screen click Manage options, and then select Continue or Accept All.

  4. Click Set Up a New Printer.

  5. Select Sign in to sign into your HP account. Follow the steps to find the verification code if prompted, and then log in with your user name (email address) and password. Click Add Printer, and then follow the steps to add your printer.

  6. Select your printer name, enter the Wi-Fi password or let the app access the password, and then click Continue.

  7. To complete the secure connection, go to the printer to allow the app setup to continue.

    • Printers with a control panel display: Touch the check icon on the App is attempting to set up this printer message.

    • Printers without a control panel display: Press the Information button .

  8. On the Printer connected to Wi-Fi screen, click Continue.

  9. On the Connected Printing Services screen, click Manage options, and then select Continue or Accept All.

  10. On the HP+ offer screen, click Continue, and then click Activate HP+ or Confirm.

    Activate HP+ during printer setup in the HP Smart app
  11. Sign into your HP account.

    If you do not have an account yet, follow the steps provided to create a user name and password, and select your region.

  12. Continue with the steps to set up your account and redeem the free printing and Instant Ink offer.


    HP Instant Ink is a subscription service separate from HP+ that you enroll in, pay for monthly, and can be canceled anytime. The Instant Ink trial is risk-free. If you do not like it, you can cancel or change plans anytime. Learn more at HP Instant Ink.

    HP Instant Ink offer in HP Smart app
  13. On the Enter your details to receive a new [ink/toner] cartridge screen, select a plan, enter your shipping and billing information, and then click Continue.

  14. On the Print from other devices screen, select Send link or Skip sending link. Printing from other mobile devices or desktops is enabled by installing the HP Smart app.

The setup is complete and you can start printing. If the setup was not completed, the printer does not print and an alert displays to finish the setup in the HP Smart app.

Frequently asked questions (FAQs)

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