hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP Reverb G2 Virtual Reality Headset - How to replace the head strap

After receiving your spare head strap, you can install it on your headset.

Tools required to replace the headset strap

You need the following tools to complete the following procedure.

  • Phillips #1 screwdriver

  • Thin pry tool

Replace the headset strap

Use the following procedure to remove the previous headset strap and install the replacement headset strap.

  1. Place a protective cloth on your work surface to protect the lenses during the replacement procedure.

  2. Remove the face gasket.

    Removing the face gasket
  3. Remove the cable clip.

    Removing the cable clip and the top of the strap
  4. Remove the top strap from the front of the headset.

    Removing the top strap
  5. Remove the rear gasket.

    1. Move the back strap to the MAX position.

      Moving the strap to the MAX position
    2. Push out the 2 snaps on the sides of the back strap until they open and separate from the rear gasket.

      Pushing out the snap on each side
    3. Push out the 6 snaps on the front side of the back strap until they open and come away from the rear gasket.

      Pushing out the snaps on the front side
    4. Pull out the back gasket.

      Pulling out the back gasket
    5. Headset with back gasket removed

      Back gasket removed
  6. Unscrew the headset speaker on each side, and then remove each speaker. Note that the torque for the speaker screws is 3.0±0.1 kgf/cm.

    Unscrewing the headset speakers to remove them

  7. Place each headset speaker in bubble wrap for protection.

    Protecting each speaker with bubble wrap
  8. Using a thin pry tool, partially open each sidearm.

    Note:

    Remove each outer sidearm carefully. The audio cable is routed through the sidearms and must be retaped if the cable is pulled out of place.

    1. Push out the 6 sets of horizontal snaps.

    2. Push out the 2 vertical snaps.

      Opening each sidearm partially
  9. Pull the strap down through the holes in the sidearm, and then remove it from the sidearm. Gently separate the clips to avoid breaking them.

    Take care not to damage the audio cable in the following steps. Damaging the cable can result in a whole unit replacement, which will not be covered by Warranty/CarePack.

    Pull the strap gently to avoid breaking the clips. Pulling the strap roughly causes damage to the clips.Take care not to damage the audio cable when you remove the outer sidearm. If the audio cable has a floating problem, you must paste it back carefully.

    Removing the strap from the sidearm
  10. Disassemble the outer sidearm.

    Disassembling the outer sidearm
    Note:

    The top strap assembly must be replaced separately only by a spare part assembly.

  11. Set the removed strap aside and prepare to install the new strap. If the audio cable was disconnected, reroute the cable and tape it to the sidearm. Do not tape it to the edge of the sidearm.

    Routing the cable and taping it
  12. To reassemble the headset, pull the strap through the opening in the sidearm.Please take care not to damage the audio cable in the following steps. Damaging the cable can result in a whole unit replacement, which will not be covered by Warranty/CarePack.

    Assembling the strap into the sidearm
  13. Use your thumb to route the cable properly. Routing the cable

  14. Ensure the tape is fixed in place. Be careful not to pinch the wire.

  15. Fixing the tape in placePosition the inner and outer sidearm together.

    Note:

    Be careful not to pinch the cable between the inner and outer sidearms..

    Positioning the inner and outer sidebar together
    1. Press down on each of the vertical snaps until they click into place.

      Pressing on the vertical snaps
    2. Press down on each of the 12 vertical snaps until they click in place.

      Pressing on the horizontal snaps
  16. Align the speaker pogo pins with the holes on the sides of the headset, and then secure each speaker with a screw.

    Note:

    Make sure that you install each speaker on the correct side. The torque for the speaker screws is 3.0±0.1 kgf/cm.

    Installing the speaker screws

    Installing the screws on the correct side
  17. Align the POGO pin and the hole.Aligning the hole with the POGO pin

  18. Locate the front and side snaps on the back strap.

    Locating the snaps of the back gasket
  19. To avoid damage, gently push the rear gasket clips onto the back strap snaps.

    Pushing in the clips
  20. Reconnect the cable clip and the top of the strap.

    Installing the cable clip and the top of the strap
    Note:

    The cable clip is not bidirectional. Be sure that it locks onto the headset.

    The cable clip must not be installed in a reverse way or it will not be able to hold a cable.

    Installing the cable clip
  21. Reinstall the face gasket. Installing the face gasket

    Note:

    To prevent fingerprints on the lenses, wear gloves when you reinstall the face gasket.


hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Vietnam

hp-detect-load-my-device-portlet

Actions
Loading...