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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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Change plans

If your printing needs change, you can switch to a different monthly plan at any time.

  1. Sign into your HP Instant Ink account.

    • If HP Smart is listed at the top of the menu, click HP Instant Ink in the left menu, and then click Change Plan.

    • If HP Smart is not listed, click My Account in the left menu, and then click My Plan on the right side of the window.

  2. Select another plan from the list.

    Note:

    Certain plans are only offered to qualifying Instant Ink customers. If you qualify for a plan, you see it in your My Plan choices.

    • Any option on your current plan level, such as Instant Ink plus paper, changes automatically to the new plan level.

    • If you upgrade, you can choose whether the change is applied immediately or in the next billing cycle.

    • If you downgrade, your plan automatically changes on the first day of the next billing cycle. Your rollover maximum changes with your new plan, so you may lose accumulated rollover pages in excess of your new plan maximum.


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Country/Region: Flag Vietnam

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