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HP Color LaserJet Enterprise MFP M480, HP Color LaserJet Managed MFP E47528 - 13.E1 jam error in the output bin

Use the following procedure to check for paper in all possible jam locations related to the output bin.

When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.

  • 13.E1.yz - jam in output bin

y = A or D

z = 0-9 or A-F

  1. If paper is visible in the output bin, grasp the leading edge and remove it.

    Remove jammed paper

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