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HP PageWide Enterprise Color MFP 586 - Removal and replacement: Control panel (586)

This document provides the procedures to remove and replace the control panel assembly (586).

Mean time to repair: 15 minutes

Service level: Basic

Before performing service

Turn the printer power off

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Part information

Control panel kit part number

G1W41-67905

Control panel (586) with instruction guide

Required tools

  • Optional: Small flat-blade screwdriver.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

Verify that the control panel is correctly functioning. See the control panel check section in the printer troubleshooting manual.

586z only: If the keyboard is unresponsive after turning the printer on, check the flat cable. Reinstall the cable if necessary.

Remove the control panel (586)

Follow these steps to remove the control panel (586).

  1. Tilt the control panel to the fully raised position and open the document feeder.

    Tilt the control panel up

    Tilt the control panel up
  2. Beginning at the left side of the control-panel cover, carefully release three bosses along the top edge of the cover.

    Note:

    The thin, black plastic cover will separate from the white plastic control-panel base.

    Release three bosses

    Release three bosses
  3. Lift up on the cover to release the right- and left-side bosses, and then remove the cover.

    Remove the cover

    Remove the cover
  4. 586z only: Open the connector latch to release the keyboard flat cable.

    Release the keyboard cable (586z)

    Release the keyboard cable (586z)
  5. Disconnect one HMDI cable and one connector (callout 1), release the USB cable from the holder and retainers (callout 2), and then remove two thumbscrews (callout 3).

    Disconnect connectors and remove thumbscrews

    Disconnect connectors and remove thumbscrews
  6. Lift the front of the control panel off of the printer (callout 1), and then slide it toward the front of the printer (callout 2) to remove it.

    Remove the control panel

    Remove the control panel

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the defective part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    CAUTION:

    Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

    Note:

    If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

  3. To install an assembly, reverse the removal steps.

    Note:

    When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Install the control panel (586)

Follow these steps to install the control panel (586).

  1. Tilt the replacement control panel away from the base plate.

    Open the replacement control panel

    Open the replacement control panel
  2. 586z only: Make sure to feed the keyboard flat cable (callout 1) through the opening (callout 2) in the control-panel base when installing the control panel.

    Pass the flat cable through the opening

    Pass the flat cable through the opening
  3. Locate the four hooks on the ISA chassis (callout 1) and the matching slots in the control-panel base (callout 2). The hooks fit into the slots (callout 3) when the assembly is installed.

    Locate the control-panel mounting hooks and slots

    Locate the control-panel mounting hooks and slots
  4. Position the rear edge of the control panel in the ISA chassis (callout 1), and then lower the front of the assembly down (callout 2).

    Note:

    Make sure that the hooks on the ISA chassis are engaged in the slots of the control-panel base (see step).

    Install the control panel

    Install the control panel
  5. Use the screwdriver provided in the kit to install two screws (callout 1). Connect one HMDI cable and one connector (callout 2), and then install the USB cable in the holder and retainers (callout 3).

    Install thumbscrews and connect connectors

    Install thumbscrews and connect connectors
  6. 586z only: Insert the flat cable in the connector, and then close the latch.

    Tip:

    When the flat cable is correctly inserted in the connector, the white line on the flat cable is parallel to the connector body.

    Connect the keyboard cable (586z)

    Connect the keyboard cable (586z)
  7. Position the control-panel cover on the control panel.

    Install the cover

    Install the cover
  8. Beginning at the right side of the control-panel cover, carefully push down along the top edge of the cover to engage the bosses.

    Note:

    If the right- and left-side bosses are not fully engaged, push down along the edge of the cover to fully seat them.

    Engage three bosses

    Engage three bosses

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