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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.

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HP Pavilion Gaming - 15-ec0006nq Product Specifications

Hardware

Product number
8PU38EA
Product name
HP Pavilion Gaming - 15-ec0006nq
Microprocessor
AMD Ryzen™ 7 3750H with Radeon™ RX Vega 10 Graphics (2.3 GHz base clock, up to 4 GHz max boost clock, 6 MB cache, 4 cores)
Chipset
AMD Integrated SoC
Memory, standard
8 GB DDR4-2400 SDRAM (2 x 4 GB)
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare micro-edge WLED-backlit, 220 nits, 45% NTSC (1920 x 1080)
Wireless connectivity
Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 USB 2.0 Type-A (HP Sleep and Charge); 1 AC smart pin; 1 HDMI 2.0; 1 headphone/microphone combo; 1 RJ-45
Minimum dimensions (W x D x H)
36 x 25.7 x 2.35 cm
Weight
2.25 kg
Power supply type
150 W Smart AC power adapter
Battery type
3-cell, 52.5 Wh Li-ion
Battery life mixed usage
Up to 11 hours and 15 minutes
Video Playback Battery life
Up to 10 hours
Webcam
HP TrueVision HD Camera with integrated dual array digital microphone
Audio features
B&O; Dual speakers; HP Audio Boost 1.0

Software

Operating system
FreeDOS 1.2

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Country/Region: Flag Vietnam

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