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HP Customer Support - Knowledge Base

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Information

Coronavirus (COVID-19) Impact
We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing. Try our Virtual Agent and Diagnostic Tools for faster service.

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Microsoft Support for Windows 7 ended on Jan 14, 2020
HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.

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HP Desktop PCs - Motherboard Specifications, Savoy

Figure : Savoy motherboard top view

Motherboard description

HP name: Savoy
SSID: 8582

Form Factor

Customized

Chipset

SoC without FCH

Processor upgrade information

TDP: 15 W
Socket type: FP5

Motherboard supports the following processor:

Processor	TDP	Integrated Graphics
AMD Ryzen 5 3500U 2.1 GHz base clock, up to 3.7 GHz max boost clock, 6 MB cache, and 4 cores	15 W	Radeon Vega 8 Graphics
AMD Ryzen 3 3200U 2.6 GHz base clock, up to 3.5 GHz max boost clock, 5 MB cache, and 2 cores	15 W	Radeon Vega 3 Graphics
AMD Athlon 300U 2.4 GHz base clock, up to 3.3 GHz max boost clock, 3 MB cache, and 2 cores	15 W	Radeon Vega 3 Graphics

Memory upgrade information

Dual channel memory architecture
Two DDR4 SODIMM (260-pin) sockets
Supports up to PC4-19200 (DDR4-2400)
Supports 2 GB, 4 GB, and 8 GB SODIMMs
Supports up to 4 GB on 32-bit systems

note:
32-bit systems cannot address a full 4.0 GB of memory.
Supports 16 GB (unbuffered) with two 8 GB DIMMs on 64-bit systems

note:
Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.

Video

Integrated graphics

Radeon Vega Graphics

Audio

Integrated audio

Audio Codec: Realtek ALC3247
Audio jack presence detection

note:
An internal speaker is not included with integrated audio. External speakers or headphones are required to hear sound.

note:
Integrated audio is not available if a sound card is installed.
HP Audio dual speakers 2 W