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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.

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HP Notebook - 15-bs052nt Product Specifications

Hardware

Product number
3FZ28EA
Product name
HP Notebook - 15-bs052nt
Microprocessor
Intel® Core™ i7-7500U (2.7 GHz base frequency, up to 3.5 GHz with Intel® Turbo Boost Technology, 4 MB cache, 2 cores)
Memory, standard
8 GB DDR4-2133 SDRAM (1 x 8 GB)
Video graphics
AMD Radeon™ 530 Graphics (2 GB DDR3 dedicated)
Hard drive
1 TB 5400 rpm SATA
Optical drive
DVD-Writer
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare WLED-backlit (1920 x 1080)
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Dimensions (W x D x H)
38 x 25.38 x 2.38 cm
Weight
2.1 kg
Power supply type
65 W AC power adapter
Battery type
4-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 11 hours and 45 minutes
Video Playback Battery life
Up to 9 hours and 30 minutes
Battery type note
User-replaceable battery
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart; HP Sure Connect
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Country/Region: Flag Vietnam

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