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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP ENVY - 13-ad104nb Product Specifications

Hardware
Product number
2PK17EA
Product name
HP ENVY - 13-ad104nb
Microprocessor
Intel® Core™ i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Memory, standard
8 GB LPDDR3-1866 SDRAM (onboard)
Video graphics
  • Intel® UHD Graphics 620
  • Integrated
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Display
33.8 cm (13.3") diagonal FHD IPS BrightView micro-edge WLED-backlit (1920 x 1080)
Keyboard
Full-size island-style backlit keyboard
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Expansion slots
1 microSD media card reader
External ports
2 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DP1.2, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 headphone/microphone combo
Dimensions (W x D x H)
30.54 x 21.56 x 1.39 cm
Weight
1.23 kg
Power supply type
45 W AC power adapter
Battery type
6-cell, 53.6 Wh Li-ion
Battery life mixed usage
Up to 14 hours and 15 minutes
Video Playback Battery life
Up to 12 hours and 30 minutes
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
Bang & Olufsen; HP Audio Boost; Quad speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Vietnam

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