hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    We are upgrading our website

    If you experience errors during this time, please try again later. 

hp-concentra-wrapper-portlet

Actions
Loading...

HP LaserJet Enterprise 700 color MFP M775 - 13.8 stapler/stacker paper jam

13.8 stapler/stacker paper jam

Use the following procedure to clear paper jams in the stapler/stacker. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam.
  • 13.8X.XX – Stapler/Stacker Jam
  1. If paper is visible in the stapler/stacker output bin, grasp the leading edge of the paper and slowly pull the paper out of the product.
    Figure : Remove the jammed paper
  2. Open the stapler/stacker door.
    Figure : Open the upper-right door
  3. If jammed paper is visible, grasp both sides of the paper and slowly pull it out of the product.
    Figure : Remove the jammed paper
  4. Lift up on the green tab to open the paper guide, and remove any jammed paper that is under the guide.
    Figure : Remove the jammed paper
  5. Close the stapler/stacker door.
    Figure : Close the upper-right door

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Vietnam

hp-detect-load-my-device-portlet

Actions
Loading...