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HP Officejet 4500 (G510) and 4500 (K710) All-in-One Printer Series - Printing a Self-Test Report

Introduction

This document contains steps for printing a self-test report from the printer control panel.
The extended self-test report provides printer information, such as the printer name, model number, serial number, and the firmware version number. The self-test report includes printed test patterns that you can use to troubleshoot print quality issues. The report also includes a log of recent events.
    Figure : Self-test report
    Graphic: Extended self-test report
  1. Device information
  2. Nozzle test pattern
  3. Color bars and boxes
  4. Event Log
note:
If you need to contact HP, it might be useful to print the self-test report for reference.

Video of printing a self-test report

The following video demonstrates how to print a self-test report.
note:
This video shows the HP Officejet 4500 Wireless All-in-One Printer (G510n), but the steps are the same for your printer.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.

Print a self-test report using the All-in-One control panel

Use the following steps to print a self-test report.
  1. Load plain white paper in the tray.
  2. Press and hold the Cancel button ().
  3. While you press and hold the Cancel button (), press the OK button (). The self-test report prints.

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