hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP ProBook 4410s Notebook PC - Removing and Replacing the Palm rest

Introduction

This document is provided to assist in removing and replacing the Palm rest for the HP ProBook 4410s Notebook PC.

Minimum skill level

The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.

Tools required

Small, Phillips-head P1 screwdriver.

Parts required

note:
Part numbers are subject to change.
The replacement part number will vary depending on the Palm rest that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP.
Description
Part Number
Requires Return
Palm rest - For use in black computers with 15 inches displays
535868-001 (Modified)
No
Palm rest - For use in red computers with 15 inches displays
572728-001 (Original)
No
Palm rest - For use in black computers with 14 inches displays
535867-001 (Modified)
No
Palm rest - For use in red computers with 14 inches displays
572727-001 (Original)
No
note:
For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

Summary of instructions

To view a video demonstrating the procedure for removing the Palm rest, click on the link below. Or use the product video listing on the HP Services Media Library then select Palm rest from the menu on the upper left hand side of the screen.
Click here to view the Palm rest removal video (right-click on the link to open in a new window/tab).

Palm rest removal

  1. Review the safety considerations before performing the steps listed below by clicking on the following link:
      caution:
    Failure to comply with the precautions could result in damage to your product or loss of data.
  2. Remove the three 3mm P1 Phillips broad head screws that secure the palm rest to the base enclosure.
  3. Slide the palm rest toward the center of the notebook.
  4. Flip the palm rest toward the center of the notebook and rest it face down on the base enclosure.
  5. Gently lift the locking bar out of the palm rest ZIF connector and remove the ribbon cable
    note:
    Use care to prevent damaging the ZIF connector and ribbon cable.
  6. Remove the palm rest from the base enclosure.

Palm rest replacement

  1. Place the palm rest face down in the center of the base enclosure.
  2. Insert the palm rest ribbon cable into the ZIF connector on the system board and push the locking bar down to secure the cable in the connector.
    note:
    Use care to prevent damaging the ZIF connector and ribbon cable.
  3. Flip the palm rest toward the front edge of the notebook and set it into position on the base enclosure.
  4. While pressing down, slide the palm rest toward the front of the notebook until it is secure and flush with the front edge of the base enclosure.
  5. Replace the three 3mm P1 Phillips broad head screws that secure the palm rest to the base enclosure.

Parts return


hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Vietnam

hp-detect-load-my-device-portlet

Actions
Loading...