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HP Customer Support - Knowledge Base

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HP Designjet 500, 510 and 800 Printer Series - Printhead information

Printhead information

Use the following procedure to display the printheads information screen on the front panel. The front panel menu selections are:
The front panel displays the following information for the selected printhead:
  • Color: Cyan, Magenta, Yellow or Black
  • Model: Hewlett-Packard No 11 and Warranty (In warranty or Out of warranty)
  • Status: inserted, missing, faulty worn-out and unknown. If there is a problem the system displays an action: missing -> insert, unknown -> troubleshoot, faulty, worn out -> replace.
  • Expiration date
  • Serial number
  • Ink used: in cc and % used
  • Paper jams
  • If the printheads are aligned and color-calibrated

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Country/Region: Flag Vietnam

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