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HP Jetdirect 630n and 635n Print Servers - Warranty Service

Hewlett-Packard Limited Warranty Statement
HP Product
Duration of Limited Warranty
HP Jetdirect 630n Print Server
1 Year
HP Jetdirect 635n Print Server
1 Year
Software on HP Jetdirect CD-ROM
90 Days
  1. HP warrants to you, the original end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the original date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace, products, that prove to be defective. Replacement products may be either new or equivalent in performance to new. If the original end-user customer transfers the HP hardware and accessories to another user, warranty service is available to that user only for the remainder of the original warranty period. This Limited Warranty applies only to authentic HP-branded hardware products sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or authorized country/region distributors.
  2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for a period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software that does not execute its programming instructions due to such defects.
  3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
  4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
  5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, ©) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e)improper site preparation or maintenance.
  6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.
  7. HP’s limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.
  8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
    THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Your Authorized Dealer
If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance.
During the warranty period, HP will replace the unit at no charge provided the defective unit is returned. You may return the unit to your HP Authorized Dealer or your local HP Sales and Service Office representative. Be sure to include a copy of your purchase receipt.
For warranty service on HP Jetdirect products, call HP support. When calling, please have the following information ready:
  • HP Jetdirect product you are calling about.
  • Model number of the product.
  • Serial number of the product.
  • Complete description of the problem.
  • Proof of purchase of your product.
  • Your shipping address.
The HP support representative will help you with troubleshooting, and advise you on warranty service.
Service Billing (Out of Warranty)
When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only).
Service Outside the USA
Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability and instructions.
Local Warranty Statements
Australia and New Zealand
For consumer transactions in Australia and New Zealand: The warranty terms contained herein except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you.

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