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HP Designjet Z3100ps Photo Printer Series - The Print is Scuffed or Scratched

The black ink pigment can be scuffed or scratched when touched by a finger, a pen, or some other object. This is particularly noticeable on coated paper, matte proofing paper, and fine art material.
Glossy paper may be extremely sensitive to the basket or to anything else that it contacts soon after printing, depending on the amount of ink used and the environmental conditions at the time of printing.
To reduce the risk of scuffs and scratches:
  • Handle prints carefully.
  • Avoid stacking prints on top of each other.
  • Disable the automatic cutter before printing, so that the print will not fall into the basket. Alternatively, leave a sheet of paper in the basket so that freshly printed sheets do not make direct contact with the basket.

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Country: Flag Vietnam

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