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HP LaserJet M4345 MFP Series Products - Configure e-mail settings

Configure the device for e-mailing before sending a document through e-mail.
  note:
The instructions that follow are for configuring the device at the control panel. You can also perform these procedures by using the embedded Web server.
Supported protocols
The HP LaserJet M4345 MFP models support Simple Mail Transfer Protocol (SMTP). The HP LaserJet M4345 MFP models support SMTP and Lightweight Directory Access Protocol (LDAP).
SMTP
  • SMTP is a set of rules that define the interaction between programs that send and receive e-mail. In order for the device to send documents to e-mail, it must be connected to a LAN that has a valid SMTP IP address. The SMTP server must also have Internet access.
  • If you are using a LAN connection, contact your system administrator to obtain the IP address for your SMTP server. If you are connecting through a DSL connection, contact the service provider to obtain the SMTP server IP address.
LDAP
  • LDAP is used to gain access to a database of information. When the device uses LDAP, it searches a global list of e‑mail addresses. As you begin to type the e‑mail address, LDAP uses an auto-complete feature that supplies a list of e‑mail addresses that match the characters you type. As you type additional characters, the list of matching e‑mail addresses becomes smaller.
  • The device supports LDAP, but a connection to an LDAP server is not required in order for the device to be able to send to e‑mail.
      note:
    If you need to change the LDAP settings, you must change them by using the embedded Web server. For more information, see the Embedded Web Server User Guide on the device CD.
Configure e-mail server settings
Consult your system administrator to find the IP address for the SMTP server. Or, find the IP address from the device control pane.
Use the following procedures to manually configure and test the IP address.
  1. From the Home screen, touch Administration.
  2. Touch Initial Setup.
  3. Touch E-mail Setup, and then touch SMTP Gateway.
  4. Type the SMTP gateway address, either as an IP address or as a fully qualified domain name. If you do not know the IP address or domain name, contact the network administrator.
  5. Touch OK.
Test the SMTP settings
  1. From the Home screen, touch Administration.
  2. Touch Initial Setup.
  3. Touch E-mail Setup, and then touch Test Send Gateways.
    If the configuration is correct, Gateways OK appears on the control‑panel display.
If the first test was successful, send an e-mail to yourself by using the digital-send feature. If you receive the e-mail, you have successfully configured the digital-sending feature.
If you do not receive the e-mail, use these actions to resolve issues with the digital-sending software:
  • Check the SMTP and address to make sure that you typed them correctly.
  • Print a configuration page. Verify that the SMTP gateway address is correct.
  • Make sure that the network is operating correctly. Send an e-mail to yourself from a computer. If you receive the e-mail, the network is operating correctly. If you do not receive the e-mail, contact your network administrator or Internet service provider (ISP).
  • Run the DISCOVER.EXE file. This program attempts to find the gateway. You can download the file from the HP Web site at http://www.hp.com/support/ljm4345mfp.
Find gateways
If you do not know the SMTP gateway address, you can use one of the following methods to find it.
Find the SMTP gateway from the device control panel
  1. From the Home screen, touch Administration.
  2. Touch Initial Setup.
  3. Touch E-mail Setup, and then touch Find Send Gateways.
    The touchscreen displays a list of detected SMTP servers.
  4. Select the correct SMTP server, and then touch OK.
Find the SMTP gateway from an e-mail program
Because most e‑mail programs also use SMTP to send e‑mail and LDAP to address e‑mail messages, you might be able to find the hostname of the SMTP gateway and LDAP server by looking at the settings for your e‑mail program.
  note:
The find gateway features might be unable to detect a valid SMTP server on the network if it uses an internet service provider (ISP). To find the ISP e-mail server address, contact the ISP.

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