hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP Deskjet 9800 Printer Series - Roller Track Marks on B Size Photos

Issue
While printing a B size photo, roller track marks may be seen, especially with a brand new printer. This is caused by dirt or dust particles in the roller.
Workaround
Remove the dust deposits on the roller by sending some blank pages to the printer with B size paper loaded which will initiate the pick and feed action . The roller track marks will disappear after repeatedly printing with B size media. The printing action will remove the dirt or dust particles.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Vietnam

hp-detect-load-my-device-portlet

Actions
Loading...