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HP Customer Support - Knowledge Base

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  • Information
    Facing print issues after updating to macOS Catalina 10.15?

    Use Airprint or install the available 64-bit Samsung driver. Check availability here. If you are facing Scan issues use Image Capture.  

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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Samsung Xpress MFP SL-M2070, SL-M2071 - Replacing the Toner Cartridge

This document explains how to replace the toner cartridge. When a toner cartridge has reached the end of life, the printer will stop printing.
note:
  • Shake the toner cartridge thoroughly, it will increase the initial print quality.
  • Illustrations on this user’s guide may differ from your printer depending on its options or models. Check your printer type.
  caution:
  • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
  • Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
  • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
  • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
  • When opening a scan unit, hold the document feeder and scan unit together.

Replacing the toner cartridge

Use these steps to replace the toner cartridge.
  1. Open the scan unit.
    Figure : Open the scan unit
  2. Open the inner cover.
    Figure : Open the inner cover
  3. Remove the used toner cartridge from the printer.
    Figure : Remove the used toner cartridge
  4. Remove the new toner cartridge from the packaging.
    Figure : Unpackage the new toner cartridge
  5. Gently rock the toner cartridge back and forth to distribute the toner.
    Figure : Gently rock the toner cartridge
  6. Grasp the toner cartridge by the handle and gently insert it into the printer.
    Figure : Replace the toner cartridge
  7. Close the inner cover.
    Figure : Close the inner cover
  8. Close the scan unit.
    Figure : Close the scan unit

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