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HP Enterprise MFP, HP Managed MFP - Set up a Shared Folder

Introduction

HP Enterprise and HP Managed printers have a feature that enables scanning a document to a shared folder on network. To use this scan feature, it must be configured both on the printer and in the operating system. For instructions on how to set up this feature on the printer, go to Set up the Scan to Network Folder feature.
Use the following information to set up the Shared Folder in macOS or Windows.

Before you begin

To set up the Shared Folder feature, the printer must have an active network connection. Administrative access is also required. For best results when using this feature, make sure the printer is running the latest version of firmware available.
note:
The printer accesses shared folder (as a client) using NTLMv1-based authentication. Avoid using a shared folder to keep the user credentials hidden when using NTLMv1.

Troubleshoot: Cannot access the network folder

If the printer cannot access the shared folder, try the following:
  • Verify that each field is filled in correctly.
  • Verify that the printer is connected to the network.
  • Verify that the remote computer is switched on, working normally, and connected to the network.
  • Verify that the folder is shared.
  • Verify that files can be put into the same folder from a different computer on the network using the printer’s logon credentials.
  • Verify that the printer and the remote computer are in the same network subnet; if they are not, check that the network routers are configured to forward the CIFS protocol traffic (also known as Samba).
note:
A correctly configured shared folder can become inaccessible if the user’s password is changed or if the shared folder is moved or deleted.

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