Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

hp-support-head-portlet

Actions

HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions

hp-share-print-widget-portlet

Actions

Feedback

hp-concentra-wrapper-portlet

Actions

Product Home

HP Photosmart 5520 Printers - Finding Your Network Security Settings

This document is for HP Deskjet Ink Advantage 5525 and Photosmart 5520 e-All-in-One printers.

To add your printer to a wireless network, you will need the following network security information:

Network name (SSID): This is the name of your network.
Wireless password: If you are using security, this is the WEP key or WPA pass phrase.

note:
HP cannot set up or change the network SSID, WEP key, or WPA pass phrase. Review the documentation that came with the wireless router, or contact the manufacturer of the router if you need assistance.

When the HP software is installed on a wireless computer, the software may be able to retrieve the network security settings automatically.

Find your network security settings using the HP Print and Scan Doctor

Download and run HP Print and Scan Doctor

to automatically diagnose and resolve printer hardware and connection issues.

Find your network security settings using your router

Before you begin, ensure that your wireless network is set up and functioning properly. (To set up your network, follow the instructions that came with your wireless router.)

Find the IP address of the router in the documentation that came with it.

note:
The IP address of routers is often 192.168.0.1. However, this is not the address for every router, and the IP address can be changed after the router is connected and running. If the IP address is not 192.168.0.1 (or 192.168.1.1), refer to the router documentation.
In a Web browser (such as Internet Explorer), type the router IP address in the address bar and press Enter.

For example, type http://192.168.0.1.
Type the user name and password for the router page.

note:
The user name and password for the router are created during router setup. If you do not remember changing the username and password, the router may still be using the factory defaults. Consult your router documentation to find the default username and password. If you can't access the router's configuration page, contact the manufacturer of the router for support.
In the router configuration page, make note of the SSID.

The SSID is the name of the infrastructure network. It is often located on the Wireless area of the router configuration page.

note:
We recommend that you enable or turn on the SSID Broadcast setting in your router. Look for this setting and enable it, if applicable.
Make note of the WEP key or the WPA pass phrase, which are often found on the Security tab of the router configuration page.

note:
If a Security tab is not available, refer to the router documentation. Also, if more than one WEP key is listed, use the first one that is listed. Leave the router page open so that you can find other router information.

For further assistance

Hewlett-Packard provides various support options to help you use your printer or solve a problem.

HP Support Web Site: Support and troubleshooting information for your specific product is available and is the best source for current product information. If you need contact information, click Contact HP to view your assisted support options.

www.hp.com/support

If prompted, choose your country/region. Select the support and troubleshooting option, and then type your product name and number in the field provided.

HP Support Forums: Connect with HP users to get insights, tips, and answers to questions about your product.

Take me to HP Support Forums.

HP Wireless Printing Center: Learn more about wireless printing, troubleshoot wireless problems, and set up and configure your network.

Take me to the HP Wireless Printing Center.

HP Print and Scan Doctor:

Download and run HP Print and Scan Doctor

to automatically diagnose and resolve printer hardware and connection issues.