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HP Customer Support - Knowledge Base

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  • Information
    Facing print or scan issues after upgrading to macOS Catalina 10.15?

    Make sure you have the latest Catalina version 10.15.3 installed. Check now 

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer – Click Here

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Sprocket Printers - Blinking Red Status Indicator Light

This document is for HP Sprocket printers and the HP sprocket app.
During a print job, the Sprocket stops feeding photo paper, the Status Indicator light turns red and blinks, and one of the following error messages can display on the HP sprocket app.
  • Out of Paper
  • Top Cover Open
  • Paper Jammed
  • Incorrect Paper Type
Read the section that matches your error message. If you did not receive an error message, read Resolve a blinking red light when an error message does not display.

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Country/Region: Flag United States

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