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HP Customer Support - Knowledge Base

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  • Information
    Facing print or scan issues after upgrading to macOS Catalina 10.15?

    Make sure you have the latest Catalina version 10.15.3 installed. Check now 

    Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

  • Feedback

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HP Sprocket App - Reveal is Retired

This document is for the HP sprocket app.
One of the best ways for HP Sprocket to improve and grow is by listening to feedback from Sprocket customers! With this in mind, HP has decided to remove the Reveal feature from our HP sprocket app starting mid-March 2020. Without Reveal, the app is no longer able to scan printed photos or the top of your printer. You might also see a Reveal no longer available message in the app.

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Country/Region: Flag United States

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