HP Printers - Printing with the Samsung Print Service Plugin

Most HP printers released after 2004 support the Samsung Print Service Plugin.

A print job sent from your Android device to your printer does not print. There are several possible causes for this issue, such as a connection issue, or an app that does not support printing.

When you try to select your printer, the printer name is grayed out or not listed. Sometimes resetting and clearing the Android OS Print Spooler cache can resolve the issue.

1. On your Android device, tap the Settings icon , and the select Apps or Applications.
2. Select Show System Apps.
3. Scroll down the list, and then select Print Spooler.
   Depending on your Android device, tap Storage, and then select Print Spooler.
4. Select Clear Data.
5. Try to print again.
   • If you can print, you can stop troubleshooting.
   • If you cannot print, turn off and then turn on your Android device. Restarting your Android device might clear the error.

When an app does not support printing, you can send individual photos or PDF files to the Samsung Print Service Plugin using the Android Share feature in apps that include the feature.

note:

Menus, icons, and the location of the print settings vary depending on Android version and device manufacturer.

1. Open the item you want to print, and then tap the Share icon , a Share menu, or Export and Send options.
   A list of supported apps displays.
   Figure : Example of the Share menu showing the Samsung Print Service Plugin

   
2. Tap Samsung Print Service Plugin .
   The shared item prints.

   note:

   When you use the Share option with the Samsung Print Service Plugin, you can only send one photo or one PDF file at a time.

When the plugin does not detect a printer you know is connected to the network or supports Wi-Fi Direct, you can add the printer manually using the printer IP address.

1. Gather the printer IP address.
2. On your Android device, open the item you want to print, tap the menu icon , and then tap Print.
   A print preview screen displays.
3. Tap the down arrow to view the printer list.
   Figure : Tapping the down arrow

   
4. Tap All printers.
5. On the All printers screen, tap the plus sign , and then tap Samsung Print Service Plugin.
   Figure : Tapping Samsung Print Service Plugin

   
6. Tap Add printer.
7. Type the printer name and IP address in the appropriate fields, and then tap OK.
   Figure : Typing the printer name and IP address

   

Change the printer name, update the printer IP address, or remove the printer from the HP Print Service Plugin.

1. On your Android device, tap Settings .
2. Tap More, More networks, More settings, or NFC and sharing, and then tap Print or Printing.
3. Tap Samsung Print Service Plugin, and then tap More.
4. Tap Add printer.
5. Find the printer you want to edit or remove, and then press and hold the printer name a menu displays.
6. Tap Modify Printer to edit the printer name or update the printer IP address, or tap Forget printer to remove the printer.

The following print settings are available when you print with the Samsung Print Service Plugin:

• Default print settings options for all print jobs:
  • Copies: Select the number of copies to print.
  • Color mode: Choose to print in Color or Black & White/Mono.
  • Orientation: Select Portrait or Landscape format.
  • Paper size: Choose Letter, A4, 4x6-inch, 5x7-inch, or 10x5-cm paper.
  • Pages range: Select the pages to be printed in a multi-page document.
• More Options:
  • Media Type: Select plain or photo paper.
  • Borderless Printing: Select this option to print borderless photos, depending on your printer model.
  Figure : Example of additional print settings in More Options

  

Yes. Make sure you select the same paper size that is loaded in the printer.

1. Open the item you want to print, tap the menu icon , and then tap Print.
   A print preview screen displays.
2. Tap the down arrow to select a printer.
   Figure : Tapping the down arrow

   
3. Tap the down arrow to open the print settings menu.
   Figure : Opening the print settings menu

   
4. Under Paper size, tap the down arrow to view the options.
   Figure : Example of the paper size options

   

The Samsung Print Service Plugin supports the following file formats:

• Print menu supported file formats
  • HTML
  • JPEG
  • Microsoft Office files
  • PDF
  • PNG
  • TXT
• Share menu supported file formats
  Sharing multiple PDF files or combining PDF and photo files is not supported.
  • JPEG
  • PDF
  • PNG

Open the notification area to view a list of current print jobs or to cancel a print job.

• Monitor print jobs
  On your Android device, swipe down from the top of your Android device to view your current print jobs.
• Cancel a print job
  On your Android device, swipe down from the top of your Android device to view your current print jobs. Select the print job you want to cancel, and then tap Cancel.
  Figure : Tapping Cancel

  

The Samsung Print Plugin supports the following additional settings:

1. On your Android device, tap Settings .
2. Tap More, More networks, More settings, or NFC and sharing, and then tap Print or Printing.
3. Tap Samsung Print Service Plugin, and then tap More.
4. Tap Printing Settings.
   Figure : Example of additional printing settings

   

If you have two or more print services installed and turned on, you might see your printer listed twice in your printer list, once for each print service that supports it. Each printer is listed twice if it is on the network and Wi-Fi Direct is turned on. To reduce duplication in the printer list, turn off one or more print services or turn off discovery of Wi-Fi Direct printers on your Android device.

Yes, depending on whether the USB cable is connected to your Android device or your computer.

• If your printer is connected to your computer with a USB cable only, printing from your Android device does not work. The printer must be connected to a wired or wireless network or be connected directly to the Android device using a USB OTG (USB On-the-Go) cable.
• If your printer is connected to your Android device with a USB OTG (USB On-the-Go) cable, you can print from your Android device. Printing from an Android device with a USB OTG connection requires an Android device that supports USB OTG and a USB OTG cable.
  Go to Printing With a USB On-The-Go (OTG) Cable (Android) for more information.
  Figure : Example of an Android device connected to the printer with a USB OTG cable

  

For more information about other mobile printing solutions for your Android device, go to HP Mobile Printing.