hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    For upcoming Windows 10 versions (2004 and newer), on certain HP computers, a BIOS update is required before updating the OS. For list of impacted platforms, please refer to the following link for more information.

    View article
    Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

hp-concentra-wrapper-portlet

Actions
Loading...

HP PCs - Unable to Log in to Windows Troubleshooting

This document applies to HP desktop and notebook computers with Windows.
When you forget your login password, you cannot access Windows. Other issues might include:
  • You can't log in to your computer.
  • You forgot your user account password.
  • You can't sign in to your Microsoft connected account.
To reset the password you use to sign in to Windows, go to Unable to Log in to Windows Troubleshooting.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...