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Welcome to HP Customer Support

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HP Printers - Using the HP Scan and Capture App (Windows 8 and 10)

This document is for HP multifunction printers and computers with Windows 8 and Windows 10.
Capture photos or documents from your HP multifunction printer or the computer camera using HP Scan and Capture, a free app for Windows 8 and 10 available from the Microsoft Store.
Figure : HP Scan and Capture app
Example of the HP Scan and Capture app
Step 1: Install HP Scan and Capture
Go to HP Scan and Capture (in English) to install the app from the Microsoft Store.
  note:
You must have the HP printing software installed on the computer to use this app. For more information, go to How do I download and install the HP printer software? in the FAQ section of this document.
Step 2: Scan with HP Scan and Capture
Scan documents and photos from your HP printer using the HP Scan and Capture app.
  1. Turn on the printer.
  2. Place the item you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.
  3. Search Windows for Scan and Capture, then click HP Scan and Capture in the list of results.
  4. Click the menu icon, then select Settings.
  5. Click Select Device, then select your HP printer.
    Figure : Example of the Select Device window with a printer selected
    Example of the Select Device window with a printer selected
  6. Click Document Scan Options or Photo Scan Options to change any settings, then click the back arrow.
  7. Click outside the Settings menu, then click Capture Documents or Capture Photos.
  8. When the scan completes, click the save icon.
    The Save As window opens to save the item to a folder.
Frequently asked questions (FAQs)
Refer to these frequently asked questions for more information about the HP Scan and Capture app.

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