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HP Customer Support - Knowledge Base

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  • Alert
    AC Power Cord Safety Recall and Replacement Program

     

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    Expansion of HP Battery Safety Recall Program

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    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP PCs - Sleep and Hibernate Issues (Windows 10, 8)

This document is for HP and Compaq desktop and notebook computers with Windows 10 or Windows 8.
The computer does not go into sleep mode, does not wake up from sleep mode, or wakes up from sleep mode unexpectedly. The issue might occur after an upgrade to Windows 10.

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Country/Region: Flag United States

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