Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

hp-support-head-portlet

Actions

HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions

hp-share-print-widget-portlet

Actions

Information

Need Windows 11 help?
Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

Feedback

hp-concentra-wrapper-portlet

Actions

Product Home

HP PCs - "We can't find your camera" Error Displays in Camera App (Windows 10)

This document is for HP computers with Windows 10.

If the error message We can't find your camera. Error code: 0xa00f4244<NoCamerasAreAttached> displays when you open the Camera app, use the steps in this document to troubleshoot the issue.

Step 1: Verify your computer has a camera installed

To determine if a camera is installed on your computer, check for a webcam in the product specifications for your computer. Go to HP Customer Support and enter your product name.

For help finding your product name go to Finding your Product Name, Product Number, or Serial Number.

Step 2: Locate and toggle the camera privacy switch or press the camera shutter key

Select HP notebook models come with a camera privacy switch or a camera shutter key that turns the camera off and on. By default, the camera is turned on.

Camera privacy switch

The camera privacy switch is located on the side of your computer. To turn off your camera, slide the camera privacy switch toward the icon next to the switch. To turn the camera back on, slide the switch away from the icon.

Camera shutter key

The camera shutter key is located on the action key row of your keyboard. To turn off your camera, press the camera shutter key. To turn the camera back on, press the shutter key again.