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HP Customer Support - Knowledge Base

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  • Information

    Web services (e.g. ePrint) stop working?  Digital certification might have expired. Update your printer’s firmware

    Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain InkJet and LaserJet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the  Security Bulletin.

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HP OfficeJet Pro 8700 Printers - 'Out of Paper' Displays, Printer Does Not Pick Up Paper

This document is for the HP OfficeJet 8702, OfficeJet Pro 8710, 8715, 8718, 8719, 8720, 8725, 8727, 8728, 8730, 8732M, 8740, and 8745 All-in-One printers.
During a print, copy, or scan job, the printer does not feed paper from the input tray or automatic document feeder (ADF). The printer might make noises as though it is printing, but no paper moves through it.
note:
Your printer might look different than the printer shown, but the steps are the same.

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Country/Region: Flag United States

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