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HP Customer Support - Knowledge Base

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  • Information
    Important Printer Firmware Security Update:

    HP was recently made aware of a vulnerability in certain InkJet and LaserJet printers by a third-party researcher. HP has updates available for download to address the vulnerability. You can download and install the update from the HP Software/Drivers page for your printer model. Details and more information are available in the Security Bulletin.

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Desktop PCs - How Do I Find My Model Number or Product Number?

This document pertains to finding the model number, serial number, and product number on HP desktop PCs.
HP provides a model name on the front of the desktop computer, but this name or number might not be sufficient to get proper support for your computer. These names or numbers often represent a series of many desktop computers that look similar, but have different options and parts. For example, HP has produced over one hundred types of HP Pavilion 700 Desktop models in different configurations, such as the HP Pavilion 725n-us Desktop PC and the HP Pavilion 763k-ap Desktop PC.
This document describes how to find the model number (also called the product name) for your HP desktop computer. You can use the model number or the product number to download drivers, find helpful documents, or get online support.
note:
If needed, you may also use this document to find the serial number which is always listed near the product number.
Use one of the following options to find your model or product number, serial number, and other important information for your computer.

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Country/Region: Flag United States

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