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HP Customer Support - Knowledge Base

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain InkJet and LaserJet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the  Security Bulletin.

    Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP LaserJet Pro M14-M17 Printer Series - Blinking Lights

This document is for HP LaserJet Pro M15a, M15w, M16a, M17a, and M17w printers.
The following sections describe error conditions with blinking (flashing) lights displayed on the printer control panel, followed by solutions for each error. Find the blinking light pattern that displays on the control panel, and then follow the steps to resolve the issue.
    Control panel with lights and buttons indicated
  1. Wireless button and light
  2. Attention light
  3. Power button and light
  4. Resume/Cancel button

Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

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Country/Region: Flag United States

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