hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP Printers - Driver and software support for Windows 8 and Windows 8.1

Use this document to find the recommended HP Printer drivers for Windows 8 or Windows 8.1. After determining the correct driver, click the link in the Recommended solution column to go to either a related support document with instructions or to www.hp.com/go/support to download the driver.
This document applies to the following printers:
  • HP LaserJet
  • HP LaserJet Pro
  • HP LaserJet Enterprise
  • HP LaserJet Managed
  • HP OfficeJet Enterprise
  • HP OfficeJet Managed
  • HP PageWide Enterprise
  • HP PageWide Managed
note:
For other HP printer models, such as Deskjet, OfficeJet Pro, or Photosmart, go to Supported Printers for Windows 8.

HP Color LaserJet

Legend
Availability
Connection type
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
HP Color LaserJet - Supported software and drivers
Series/model numbers
Windows RT
Windows 8/8.1
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
Color LaserJet Printer Family (original printer)
18
N/A
N/A
Color LaserJet 5
18
N/A
N/A
Color LaserJet 5m
N/A
N/A
100/M175 MFP
*1
M170/
M176 MFP
M177 MFP
*1
200/M251
*1
N/A
N/A
M252
*1
N/A
N/A
M274 MFP
*1
9
200/M276 MFP
*1
M277 MFP
*1
HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
300/M351
LJ 300-400
*1
N/A
N/A
300/M375 MFP
LJ 300-400
*1
M377 MFP
*1
9
400/M451
LJ 300-400
*1
N/A
N/A
M452
*1
N/A
N/A
M454dn
N/A
N/A
M454dw
M454nw
N/A
N/A
400/M475 MFP
LJ 300-400
*1
400/M476 MFP
M477 MFP
*1
9
MFP M479
9

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
500/M551
*1
N/A
N/A
M552
*1
N/A
N/A
M553
*1
N/A
N/A
500/M570 MFP
*1
Basic/PCL6 driver5,17,19
UPD3,5,7,19
Windows Update2,12,19
In OS1,5
500/M575 MFP
*1
EWS13 or Control panel
500/M575c flow MFP
*1
EWS13 or Control panel
M577 MFP
M577z flow MFP
*1
9
EWS13 or Control panel
UPD3,7,18
Windows Update2,9,12
In OS1
M651
*1
N/A
N/A
M652
N/A
N/A
M653dh
M653dn
N/A
N/A
M653x
N/A
N/A

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
M680 MFP
*1
EWS13 or Control panel
MFP M681
EWS13 or Control panel
MFP M682z
*1
EWS13 or Control panel
M750
*1
N/A
N/A
M751
N/A
N/A
700/M775 MFP
*1
EWS13 or Control panel
MFP M776dn
EWS13 or Control panel
MFP M776z
MFP M776zs
EWS13 or Control panel
M855
*1
N/A
N/A
M856dn
N/A
N/A
M880 flow MFP
*1
EWS13 or Control panel
1500
N/A
N/A
1600
N/A
N/A

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
2500
*1
N/A
N/A
UPD3,7,19
2550
*1
UPD3,5,7,19
N/A
N/A
2600n
N/A
N/A
2605
*1
UPD3,7,19
N/A
N/A
2700
*1
UPD3,7,19
N/A
N/A
3000
*1,14
UPD3,5,7,19
N/A
N/A
3500
N/A
N/A
3550
N/A
N/A
3600
N/A
N/A
3700
N/A
N/A
*1,14
UPD3,5,7,19
N/A
N/A
3800
*1,14
N/A
N/A
In OS1,5
UPD3,5,7,19
4500
UPD3,7,19
N/A
N/A
4550
*1,14
UPD3,7,19
N/A
N/A
4600
*1,14
UPD3,7,19
N/A
N/A
4610n
*1,14
UPD3,5,7,19
N/A
N/A
4650
*1,14
UPD3,5,7,19
N/A
N/A
4700
*1,14
UPD3,5,7,19
N/A
N/A

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
4730 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
5500
*1,14
UPD3,5,7,19
N/A
N/A
5550
*1,14
UPD3,5,7,19
N/A
N/A
8500
N/A
N/A
8550 MFP
8550
N/A
N/A
9085mfp
9500
*1,14
UPD3,7,19
N/A
N/A
9500 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
9850mfp
CM1015 MFP
CM1017 MFP
*1
UPD3,7,19
In OS1
CM1312 MFP
*1
UPD3,7,19
In OS1
CM1410 MFP
CM1415 MFP
*1
CM2320 MFP
*1
UPD3,7,19
In OS1
CM3530 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
CM4540 MFP
*1
EWS13 or Control panel
CM4730 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
In OS1,5
CM6030 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
CM6040 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
In OS1,5
CM8000 MFP
CM8050 MFP
CM8060 MFP
(Edgeline)
*1,14
UPD3,5,7,19
EWS13 or Control panel
CP1020
CP1025
*1
N/A
N/A
CP1210
CP1213
CP1214
CP1215
CP1216
CP1217
N/A
N/A
CP1510
CP1514
CP1515
CP1518
*1
UPD3,7,19
N/A
N/A
CP1520
CP1525
*1
N/A
N/A
HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
CP2025
*1
UPD3,7,19
N/A
N/A
CP3505
*1,14
UPD3,5,7,19
N/A
N/A
CP3520
CP3525
*1,14
UPD3,5,7,19
N/A
N/A
In OS1,5
CP4005
*1,14
UPD3,5,7,19
N/A
N/A
CP4020
CP4025
*1,14
64-bit
N/A
N/A
CP4520
CP4525
*1,14
64-bit
N/A
N/A
CP5220
CP5225
*1
UPD3,7,19
N/A
N/A
CP5520
CP5525
*1
N/A
N/A
CP6015
*1,14
UPD3,5,7,19
N/A
N/A

HP LaserJet (mono)

Legend
Availability
Connection type
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
HP LaserJet (mono) - Supported software and drivers
Series/model numbers
Windows RT
Windows 8/8.1
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
LaserJet
Plus
N/A
N/A
LaserJet
Printer Family (original printer)
Serial port18
N/A
N/A
II
18
N/A
N/A
IId
N/A
N/A
IIp / IIp Plus
Serial or Parallel port18
N/A
N/A
IIId
N/A
N/A
III / IIIp
Serial or Parallel port18
N/A
N/A
IIIsi
N/A
N/A
4 / 4 Plus
18
N/A
N/A
4m / 4m Plus
N/A
N/A
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
4LC / 4LJ
N/A
N/A
4L / 4mL
Parallel port18
N/A
N/A
4mp / 4p
Serial or Parallel port18
N/A
N/A
4si
4si  mx
4mv / 4v
18
N/A
N/A
5m / 5n
18
N/A
N/A
5
Serial or Parallel port18
N/A
N/A
5se
N/A
N/A
5L
5mp / 5p
Parallel port18
N/A
N/A
5L Extra
N/A
N/A
5si / 5si  mx
N/A
N/A
5si mopier
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
6L
6mp / 6p
18
N/A
N/A
6L Pro
N/A
N/A
100/
M125 MFP
M126 MFP
M127 MFP
M128 MFP
*1
M201
*1
N/A
N/A
M202
*1
N/A
N/A
M225 MFP
*1
M226 MFP
*1
M275
(Topshot)
*1
240 mopier
M304a
N/A
N/A
M305d
N/A
N/A
M305dn
N/A
N/A
320 mopier
MFP M329dn
MFP M329dw
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
400/M401
*1
N/A
N/A
M402d
M402dw
*1
N/A
N/A
M402n
M402dn
*1
N/A
N/A
M403d
M403dn
M403n
*1
N/A
N/A
M403dw
*1
N/A
N/A
M404dn
M404n
N/A
N/A
M404dw
N/A
N/A
M405d
N/A
N/A
M405dn
M405n
N/A
N/A
M405dw
N/A
N/A
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
400/M425 MFP
*1
M426dw MFP
*1
M426fdn MFP
M426fdw MFP
*1
M427dw MFP
*1
M427fdn MFP
M427fdw MFP
*1
MFP M428dw
MFP M428fdn
MFP M428fdw
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
MFP M429dw
MFP M429fdn
MFP M429fdw
MFP M433
400/M435 MFP
*1
MFP M436dn
MFP M436n
MFP M436nda
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
MFP M437dn
MFP M437n
MFP M437nda
MFP M438dn
MFP M438n
MFP M438nda
MFP M439dn
MFP M439n
MFP M439nda
MFP M440dn
MFP M440n
MFP M440nda
MFP M442dn
MFP M443nda
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
500 Plus
M501
*1
N/A
N/A
M506
*1
9
N/A
N/A
M507dn
M507n
9
N/A
N/A
M507x
N/A
N/A
M521 MFP
*1
500/M525 MFP
*1
EWS13 or Control panel
500/M525c flow MFP
*1
EWS13 or Control panel
M527 MFP
M527z flow MFP
*1
9
EWS13 or Control panel
UPD3,7,18
Windows Update2,9,12
In OS1
MFP M528dn
MFP M528f
*1
EWS13 or Control panel
MFP M528z
*1
EWS13 or Control panel

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
600/M601
*1
N/A
N/A
600/M602
*1
N/A
N/A
600/M603
*1
N/A
N/A
M604
*1
N/A
N/A
M605
*1
N/A
N/A
M606
*1
N/A
N/A
M607
N/A
N/A
M608
N/A
N/A
M609
N/A
N/A
M610
N/A
N/A
M611
N/A
N/A
M612
N/A
N/A

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
M630 MFP
M630 flow MFP
*1
EWS13 or Control panel
M631 MFP
EWS13 or Control panel
M632 MFP
EWS13 or Control panel
M633 MFP
EWS13 or Control panel
MFP M634
EWS13 or Control panel
MFP M635
EWS13 or Control panel
MFP M636fh
EWS13 or Control panel
MFP M636z
EWS13 or Control panel
Pro M701
*1
N/A
N/A
Pro M706
*1
N/A
N/A
700/M712
*1
N/A
N/A

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
700/M725 MFP
*1
EWS13 or Control panel
M806
*1
N/A
N/A
flow MFP M830
*1
EWS13 or Control panel
flow MFP M830z NFC/Wireless Direct
*1
EWS13 or Control panel
1000
N/A
N/A
1005
N/A
N/A
1010
N/A
N/A
1012
N/A
N/A
1015
N/A
N/A
1018
N/A
N/A
1020
N/A
N/A
1022
N/A
N/A

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
1100
Serial or Parallel port18
N/A
N/A
1150
N/A
N/A
1160
N/A
N/A
1200
UPD3,5,7,19
N/A
N/A
1300
UPD3,5,7,19
N/A
N/A
1320
UPD3,5,7,19
N/A
N/A
2000
N/A
N/A
2100
N/A
N/A
2200
UPD3,5,7,19
N/A
N/A
2300
*1,14
UPD3,5,7,19
N/A
N/A
2300L
*1,14
UPD3,5,7,19
N/A
N/A
2400
2410
*1,14
UPD3,5,7,19
N/A
N/A
2420
2430
*1,14
UPD3,5,7,19
N/A
N/A

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
3300 MFP
3320n MFP
EWS13 or Control panel
UPD3,7,19
3300 MFP
3310 MFP
3330 MFP
EWS13 or Control panel
4000
N/A
N/A
4050
4050se
4050t
UPD3,7,19
N/A
N/A
4050n
4050tn
UPD3,7,19
N/A
N/A
4100
*1,14
UPD3,7,19
N/A
N/A
4100 MFP
4101 MFP
*1,14
UPD3,7,19
EWS13 or Control panel
4200
4200L
*1,14
UPD3,5,7,19
N/A
N/A
4240
4240n
*1,14
UPD3,5,7,19
N/A
N/A
In OS1,5
4250
*1,14
UPD3,5,7,19
N/A
N/A
4300
*1,14
UPD3,5,7,19
N/A
N/A
4345 MFP
*1,14
UPD3,7,19
EWS13 or Control panel
4350
*1,14
UPD3,5,7,19
N/A
N/A
5000
UPD3,7,19
N/A
N/A
5100
*1,14
UPD3,7,19
N/A
N/A
5200
*1,14
UPD3,5,7,19
N/A
N/A
5200L
5200LE
*1,14
UPD3,5,7,19
N/A
N/A
5200 LX
*1,14
UPD3,5,7,19
N/A
N/A
In OS1,5

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
8000
UPD3,7,19
N/A
N/A
8000 MFP
UPD3,7,19
EWS13 or Control panel
8100
UPD3,7,19
N/A
N/A
8100 MFP
UPD3,7,19
EWS13 or Control panel
8150
*1,14
UPD3,7,19
N/A
N/A
8150 MFP
*1,14
UPD3,7,19
18
EWS13 or Control panel
9000
*1,14
UPD3,7,19
N/A
N/A
9000 MFP
9000L MFP
*1,14
UPD3,7,19
EWS13 or Control panel
9040
*1,14
UPD3,7,19
N/A
N/A
9050
*1,14
UPD3,7,19
N/A
N/A
9040 MFP
9050 MFP
*1,14
UPD3,7,19
EWS13 or Control panel
9055mfp
*1,14
UPD3,7,19
EWS13 or Control panel
9065mfp
*1,14
UPD3,7,19
EWS13 or Control panel
M1005 MFP
M1120 MFP
8

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
M1132 MFP
M1132s MFP
*1
M1136 MFP
*1
M1210 MFP
M1212 MFP
*1
M1213 MFP
M1219 MFP
*1
M1214 MFP
*1
M1216 MFP
*1
M1217 MFP
M1218 MFP
*1
M1319 MFP
M1522 MFP
*1
UPD3,7,19
In OS1
M1536 MFP
*1
M2727 MFP
*1
UPD3,7,19
In OS1

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
M3027 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
M3035 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
M4345 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
M4555 MFP
*1
EWS13 or Control panel
M5025 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
M5035 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel
M9040 MFP
M9050 MFP
*1,14
UPD3,5,7,19
EWS13 or Control panel

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
P1000
P1005
N/A
N/A
P1006
N/A
N/A
P1007
N/A
N/A
P1008
N/A
N/A
P1009
N/A
N/A
P1100
P1102
P1102s
*1
N/A
N/A
P1102w
*1
N/A
N/A
P1104
P1106
P1107
P1108
P1109
*1
N/A
N/A
P1500
P1505
N/A
N/A
P1505n
N/A
N/A
P1560/
P1566
P1567
P1568
P1569
*1
N/A
N/A
P1600/
P1606
P1607
P1608
P1609
*1
N/A
N/A

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
P2010
P2014
N/A
N/A
P2014n
N/A
N/A
P2015
P2015d
*1
UPD3,7,19
N/A
N/A
P2015dn
P2015n
P2015x
*1
UPD3,7,19
N/A
N/A
P2035
N/A
N/A
8.0  UPD3,7,19
P2055
*1
N/A
N/A

HP LaserJet series

ARM Tablet support*

PC and Tablet support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows 8/8.1 solutions12
P3004
P3005
*1,14
UPD3,5,7,19
N/A
N/A
P3011
P3015
*1,14
UPD3,5,7,19
N/A
N/A
P4010
P4014
*1,14
UPD3,5,7,19
N/A
N/A
P4015
*1,14
UPD3,5,7,19
N/A
N/A
P4510
P4515
*1,14
UPD3,5,7,19
N/A
N/A
MFP M42523dn
MFP M42523n
EWS13 or Control panel
MFP M42525dn
MFP M42525n
EWS13 or Control panel
MFP M42623dn
MFP M42623n
EWS13 or Control panel
MFP M42625dn
MFP M42625n
EWS13 or Control panel
MFP M72625dn
EWS13 or Control panel
MFP M72630dn
EWS13 or Control panel

HP LaserJet Managed

Legend
Availability
Connection type
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
HP LaserJet Managed - Supported software and drivers
Series/model numbers
Windows RT
Windows 8/8.1
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP LaserJet Managed series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
Managed M506dnm
N/A
N/A
Managed M506xm
N/A
N/A
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
Managed Flow MFP M525cm
Managed MFP M525fm
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
Managed Flow MFP M527cm
Managed MFP M527dnm
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
Managed M553dnm
N/A
N/A
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
Managed M553xm
N/A
N/A
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
Managed Flow MFP M575cm
Managed MFP M575dnm
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
HP LaserJet Managed series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
Managed Flow MFP M577cm
Managed MFP M577dnm
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
Managed M605dnm
N/A
N/A
Managed M605xm
N/A
N/A
Managed MFP M630hm
Managed Flow MFP M630hm
Managed Flow MFP M630zm
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
Managed M651dnm
Managed M651xhm
N/A
N/A
Managed MFP M680dnm
Managed MFP M680zm
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
Managed MFP M775fm
Managed MFP M775zm
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
Managed Flow MFP M830zm
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
HP LaserJet Managed series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
Managed Flow MFP M880zm
Managed Flow MFP M880zm+
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,195,15,16,193,5,7,19
Windows Update2,12,19
In OS
E50045dn
N/A
N/A
E50145
N/A
N/A
MFP E52545
EWS13 or Control panel
MFP E52645
EWS13 or Control panel
E55040dn
N/A
N/A
MFP E57540
EWS13 or Control panel
HP LaserJet Managed series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
E60055
N/A
N/A
E60065
N/A
N/A
E60075
N/A
N/A
E60155
N/A
N/A
E60165
N/A
N/A
E60175
N/A
N/A
HP LaserJet Managed series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
MFP E62555
EWS13 or Control panel
MFP E62565
EWS13 or Control panel
MFP E62575
EWS13 or Control panel
MFP E62655
EWS13 or Control panel
MFP E62665
Flow MFP E62665
EWS13 or Control panel
MFP E62675
Flow MFP E62675
EWS13 or Control panel
HP LaserJet Managed series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
E65050
N/A
N/A
E65060
N/A
N/A
E65150
N/A
N/A
E65160
N/A
N/A
MFP E67550
EWS13 or Control panel
MFP E67560
EWS13 or Control panel
MFP E67650
EWS13 or Control panel
MFP E67660
EWS13 or Control panel
MFP E72425
MFP E72430
EWS13 or Control panel
HP LaserJet Managed series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
MFP E72525
MFP E72530
MFP E72535
EWS13 or Control panel
E75245
N/A
N/A
MFP E77422
MFP E77428
EWS13 or Control panel
MFP E77822
MFP E77825
MFP E77830
EWS13 or Control panel
MFP E78223
MFP E78228
EWS13 or Control panel
MFP E78323
MFP E78325
MFP E78330
EWS13 or Control panel
MFP E82540
MFP E82550
MFP E82560
EWS13 or Control panel
MFP E82540du
MFP E82550du
MFP E82560du
EWS13 or Control panel
HP LaserJet Managed series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
E85055
N/A
N/A
MFP E87640
MFP E87650
MFP E87660
EWS13 or Control panel
MFP E87640du
MFP E87650du
MFP E87660du
EWS13 or Control panel

HP LaserJet All-in-Ones

Legend
Availability
Connection type
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
note:
While most LaserJet printers support network scanning, the following printers do NOT support scanning via a network, do NOT support the Scan to PDF feature, and do NOT support utilities such as HP Solution Center in Windows 8 or Windows 8.1.
HP LaserJet All-in-Ones - Supported software and drivers
Series/model numbers
Windows RT
Windows 8/8.1
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP LaserJet series
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
3015
3020
3030
UPD3,5,7,19
3050
3052
3055
*1
UPD3,5,7,19
3380
3390
3392
*1
UPD3,5,7,19

HP OfficeJet Enterprise

Legend
Availability
Connection type
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
HP OfficeJet Enterprise - Supported software and drivers
Series/model numbers
Windows RT
Windows 8/8.1
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP OfficeJet Enterprise
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
X555
*1
N/A
N/A
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,19
UPD3,5,7,19
In OS1,5
Windows Update2,12,19
MFP X585
*1
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,19
UPD3,5,7,19
Windows Update2,12,19
In OS1,5
Flow MFP X585
*1
EWS13 or Control panel
PCL6 driver5,17,19
PCL6 driver - no installer5,15,16,19
UPD3,5,7,19
Windows Update2,12,19
In OS1,5

HP OfficeJet Managed

Legend
Availability
Connection type
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
HP OfficeJet Managed - Supported software and drivers
Series/model numbers
Windows RT
Windows 8/8.1
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP OfficeJet Managed
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
Managed MFP X585dnm
*1
EWS13 or Control panel
Managed Flow MFP X585zm
*1
EWS13 or Control panel

HP PageWide Enterprise

Legend
Availability
Connection type
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
HP PageWide Enterprise - Supported software and drivers
Series/model numbers
Windows RT
Windows 8/8.1
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP PageWide Enterprise
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
556
*1
9
N/A
N/A
MFP 586
Flow MFP 586z
*1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
755
1
9
N/A
N/A
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
765
1
9
N/A
N/A
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP 774
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP 779
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP 780
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP 785f
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP 785z+
MFP 785zs
1
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18

HP PageWide Managed

Legend
Availability
Connection type
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
HP PageWide Managed - Supported software and drivers
Series/model numbers
Windows RT
Windows 8/8.1
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP PageWide Managed
ARM Tablet support*
PC and Tablet support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows 8/8.1 solutions12
E55650
1
9
N/A
N/A
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP E58650
MFP Flow E58650
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
E75160
1
9
N/A
N/A
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
P75250
1
9
N/A
N/A
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP P77440
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP E77650
MFP E77660
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP P77940
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP P77950
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18
MFP P77960
1
9
EWS13 or Control panel
PCL6 driver5,16,18
PCL6 driver - no installer5,14,15,18
UPD3,5,7,18

Driver and software types

Some printers have multiple driver options for use depending on the environment, printer connection type, and availability:
  • Full solution – The Full solution is custom drivers and/or software created for select printers. "HP Full feature driver" or "HP Full software and drivers" offer a complete solution, including full printer software functionality and the most advanced features available for the printer, and does not require additional HP software. Recommended where available, the Full solution is either included on the HP Windows 8/8.1 CD/DVD that came with a new printer or is available for download from www.hp.com/go/support. Can be installed via USB or network.
  • Basic PCL6 driver – PCL6 drivers use the printer's resources (internal processor and memory) to process print commands. It is a custom driver created for select printers that support PCL 6. Should not be confused with the UPD PCL 6. This download, available only from www.hp.com/go/support, can be used to provide basic print or print/scan software features. Enables more advanced software functionality than the drivers included InOS or Windows Update. Can be installed via USB or network.
  • Basic Host-based – Host-based drivers use the computer's (host's) resources to process print commands when the computer is connected to the printer via USB cable. It is a custom driver created for host-based printers to provide basic print or print/scan software features. Enables more advanced software functionality than the drivers included InOS or Windows Update. Similar to the Basic PCL6 driver, this driver is available only from www.hp.com/go/support. Also known as a Plug and Play driver because it can be installed via USB only.
  • Plug and Play driver or package – Host-based driver that can be installed via USB only. Similar to the Basic Host-based option, this driver is available only from www.hp.com/go/support.
  • Universal Print Driver (UPD) – HP Universal driver download for use by customers that require print-only software features or for use by system administrators that want to use the file for distribution. Includes PCL 6 and PostScript versions (UPD PCL 5 is supported in Windows 8/8.1 using the UPD PCL 5 version 5.7 and later; PCL5 version 5.6 and earlier are NOT supported in Windows 8/8.1). Not recommended for All-in-One printers. Often used in a business environment by administrators or IT staff when printing via a managed print server to multiple printer models in a static or mobile print environment. Can be installed via USB or network, but is typically installed via network.
    note:
    The HP Universal Print Driver for Windows PCL6 is recommended for most printing needs. It is used for general office applications such as word processing or spreadsheet applications, etc.
    The printer must have PostScript (PS) printing capability to use the HP Universal Print Driver for Windows PostScript. Use the PostScript version for the following:
    • When using a PostScript printer
    • When printing from Adobe or other highly graphic intensive applications
    • When printing documents containing a significant number of graphics or macros
    • When printing in a mixed environment, for example, printing from both Windows and Macintosh applications
  • Windows Update – Basic, driver included in Windows Update for the Windows 8/8.1 operating system (OS). For most printers, this driver provides print-only functionality (no scan features). Select printers will also have basic WIA support. Use Devices and Printers to run Windows Update and obtain the latest drivers and updates. Best used when no other solution is available to provide limited print-only software features.
  • In-Operating System (InOS) – Basic, print-only (no scan) driver included in the Windows 8/8.1 operating system (OS) to provide limited print software features. Some of the advanced features may not be available. For some printers, these are the only driver options available. Best used when unable to connect to the internet or when no other solution is available. In the case of All-in-One printers, this is considered a better choice than UPD.
  • Point and print driver bundle – Typically used by administrators or IT staff to allow for Point and Print interaction among different operating systems. Can be used to install a shared driver on a network print server and then to point to the print server share from a network client.
    note:
    This option is available to Enterprise customers but is not listed in this document. For more information about Point and Print driver bundles, go to www.hp.com/go/upd.

Footnotes

Footnotes
Footnote number
Footnote information
*
Use the driver included in the Windows 8 or Windows 8.1 operating system (In OS). This is the only driver option for Windows RT (ARM processor) tablets. For instructions, go to Install the driver included in Windows 8/8.1 or Windows Update.
1
The InOS driver is included in Windows 8 or Windows 8.1 and automatically installs for printers that are on a non-domain network with 30 devices or less. To manually install this option, use the Add Printer wizard. For instructions, go to Install the driver included in Windows 8/8.1 or Windows Update.
2
Windows Update automatically installs the driver when the computer has an internet connection. If the company restricts access to the internet or Windows Update, contact the system administrator.
3
Universal Print Driver (UPD) provides print-only (no scan or fax) support. UPD includes an installer that enables either a traditional or dynamic mode install.
4
Full feature drivers or Full solutions are larger file downloads. When using a dial up connection, consider downloading the Basic, PLC6, Host-based, or Plug and Play option if available, or order the solution on CD if available. To check, click the link in the Recommended solution column for the printer.
5
This printer must first install the .msi file from www.hp.com/support, HP LaserJet USB (DOT4) communication driver for Windows 8 / Server 2012, in order to successfully install using a USB connection. For InOS drivers, run Windows Update to obtain and automatically install the .msi file and the latest driver.
6
This printer is fully supported using the recommended solution which provides print and scan software.
7
UPD version 5.5 and earlier is not supported in Windows 8. UPD version 5.6, released December 2012, is supported and includes UPD PCL 6 and UPD PostScript. UPD PCL 5 is supported in Windows 8 using the UPD PCL 5 version 5.7 and later; PCL5 version 5.6 and earlier are NOT supported in Windows 8.
8
To install this printer via a network connection, use Devices and Printers (Add Printer Wizard). For instructions, go to Install a Plug and Play driver on a network.
9
To install the driver, connect the printer to the computer using a supported connection type. Some printers do not support network or wireless installs. For these printers, use a USB connection. Some tablets do not support USB installs. For these printers, use a wireless connection. Select printers have wireless accessories which will enable a wireless install.
10
To scan, connect the printer to the computer using a supported connection type. Some printers do not support wireless scanning or scanning over a network. For these printers, use a USB connection. Some tablets do not support USB scanning. For these printers, use a wireless connection. Select printers might have wireless accessories which will enable wireless scanning.
11
Fax capability is available for select printers only. Use the HP PC Send Fax Driver or the HP LaserJet MFP Wizard Console where available.
12
Internet connection required. If internet access is not available, use the InOS driver. For instructions on how to manually install the drivers and software, go to Install the driver included in Windows 8/8.1 or Windows Update.
13
Use the Embedded Web Server (EWS) to enable and configure scan features.
14
There is no USB support for ARM processor tablets for this printer. Use a wireless network to install the InOS driver included in Windows 8 or Windows 8.1.
15
First, download the .msi installer HP LaserJet USB (DOT4) communication driver for Windows 8 from www.hp.com, load the HP PCL6 driver into the driver store, and then connect the USB cable.
16
For a network installation, use the TCP/IP option.
17
The Basic driver is a PCL 6 Print driver or PCL 6 Print and Scan driver. In some cases, this does not include an installer (driver only). If after you download and double-click the file an installer does not automatically launch, install the print driver using the Add Printer Wizard.
18
Parallel and Serial ports are not supported in Windows 8 or Windows 8.1. A USB converter or optional network accessory is needed to print/install drivers.
19
When printing from Internet Explorer in Windows 8/8.1, only 1 page per sheet might be printed using the Tiled Modern UI Desktop. To print more than one page per sheet from Internet Explorer, use the classic or traditional Windows desktop mode, OR change the default print settings in the Tiled Modern UI Desktop. In the Control Panel under Hardware and Sound, select View devices and printers. Right-click the printer, select Printing preferences, and then under Pages per sheet, select the desired number of pages per sheet.
20
The Color LaserJet 5 and 5M only have a Postscript driver available. The Color LaserJet 5M uses the PostScript (PS) language for printing and has a PS language module installed. The Color LaserJet 5 did not have the PS language module installed but did have an optional module available. The Postscript driver will not work with the Color LaserJet 5 unless it has the optional PS language module installed. For color printing on a Color LaserJet 5, consider searching the Web for a PostScript module for this printer, and then obtain the driver from Windows Update.
21
The InOS driver is the only HP driver available for this printer in Windows 8.1.
22
Earlier operating systems like Windows XP, Windows Vista, and Windows 7 DO support printing over a USB connection. However, the USB connection for this printer in Windows 8.1 and Windows 8.0 is NOT supported. To print in Windows 8.1 and Windows 8.0, use a network connection with the either the HP UPD PCL 6, UPD PS, or the HP drivers included in Windows Update or the Microsoft operating system (InOS).

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...