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HP LaserJet Enterprise, HP PageWide Enterprise - Setup, install, and configure an HP Jetdirect 2900nw Print Server

HP Jetdirect print servers and wireless accessories add wireless printing capability to supported HP LaserJet printers, and select HP Officejet Enterprise printers, in order to receive print jobs from a wireless-capable laptop, smartphone, or tablet. This document applies to the HP Jetdirect 2900nw Print Server only.
Use the following information to setup and install the HP Jetdirect 2900nw Print Server, to configure wireless printing capabilities on the printer, and to configure custom network settings for the print server(s).
note:
 
Click here to see this video in full screen on YouTube.

Step one: Update the printer firmware

To ensure printer compatibility and maintain regulatory compliance, first update the printer firmware:
  1. Make sure the printer has firmware version 2.6 or newer. If not, follow these steps to update the printer firmware:
  2. Make sure the HP Jetdirect accessory or print server is disconnected from the printer.
  3. Go to http://www.hp.com/go/FutureSmart and select Upgrade now.
  4. Find the printer in the list and select the Link to Firmware download.
  5. Expand the Firmware section, locate the latest FutureSmart Bundle version, and then select Download.
For detailed instructions on how to perform a firmware update, go to Update the firmware.
note:
Some of the steps in this document vary according to the control panel. Refer to the table below to determine the control panel on your printer, and then follow the steps in this document that are specific to your control panel type.
FutureSmart 3
FutureSmart 4

Step two: Setup the HP Jetdirect

  1. Turn OFF the power on the printer and then disconnect the power cord from the power outlet.
  2. Determine the location for the HP Jetdirect.
    • To obtain the best wireless signal strength, attach the HP Jetdirect on a non-metal wall near the printer.
    • For easy access, attach the HP Jetdirect directly to the printer.
  3. Remove tape from the adhesive backing on one of the supplied fastener strips and affix the fastener strip to the underside of the HP Jetdirect on the side opposite of the network port.
  4. Affix the other fastener strip to a non-metal wall with a smooth surface (not fabric) near the printer, or directly to the printer, depending on the preferred location.
  5. Attach the HP Jetdirect to the fastener strip that you placed on or near the printer by firmly pressing the two fastener strips together.

Step three: Connect the HP Jetdirect to the printer

  1. Connect the USB Type-B (rounded) end of the cable to the USB port on the back of the HP Jetdirect.
  2. Connect the USB Type-A (flat) end of the cable to the USB port on the back of the printer to enable a wireless connection.
  3. (Optional) To add a wired (Ethernet) connection to achieve both Wireless + Ethernet capability, follow these steps:
    note:
    The print server can be connected either wired, wirelessly, or both. A wired network connection enables a connection to a wired sub-net.
    1. Connect an Ethernet cable (not provided) to the Ethernet port on the back of the HP Jetdirect.
    2. Connect the other end of the Ethernet cable to the network.
  4. Connect the power cord to the HP Jetdirect and then connect the power cord to the power outlet.
  5. Connect the printer power cord from the printer to the power outlet and turn ON the printer.
  6. Once the printer is turned on and in a Ready state, print a configuration page from the printer control panel using the following steps:
    note:
    The steps vary according to the type of control panel.
    • FutureSmart 3: From the Home screen on the printer control panel, select the Wireless icon, and then select Print to print a configuration page.
    • FutureSmart 4: From the Home screen on the printer control panel, touch the Information icon, select Wireless, and then touch the Print icon to print a configuration page.
    note:
    You can also print a configuration page from the Reports menu on the printer control panel.
    note:
    If a USB error is displayed on the control panel, then make sure the latest printer firmware is installed.
  7. Check the printed page to verify that the HP Jetdirect connected successfully.
    note:
    If the HP Jetdirect is connected, it will be listed on the configuration page in the Installed Personalities and Options section.
    • If an HP Jetdirect 2900nw entry is listed and a wireless network icon is displayed on the printer control panel, then the HP Jetdirect installed correctly.
    • If an HP Jetdirect 2900nw entry is not listed, or a wireless network icon is not displayed on the printer control panel, check that the power cable and USB cable are securely connected to the HP Jetdirect and to the printer.
    note:
    On FutureSmart 4 control panels, touch the Information icon, and then touch the Wireless icon to verify that Jetdirect is installed.

Step four: Enable wireless printing

Follow one of the methods below to enable wireless printing on the printer and the HP Jetdirect:

Step five: Configure advanced network settings (Optional)

The following steps provide optional configurations to allow customized network settings to be configured depending on your environment.
note:
These settings are typically applied by system administrators in an Enterprise environment. If you are not sure, contact your system administrator.

Change the printer name using the EWS (Optional)

The same printer has a name for each network interface. Each network interface will have its own IP address (network IP address). The same printer could have up to 4 different names depending on the number of accessories installed. If there is more than one network IP address, you will need to open the Embedded Web Server for each network instance using the individual IP addresses, and then change the printer name for each network.
  1. On the EWS Home page, select the Networking tab on the top navigation menu.
  2. Select TCP/IP from the left pane, and then select the Network Identification tab.
  3. Scroll down to the Bonjour section, edit or type a new Bonjour Service Name, and then select Apply.
    note:
    Bonjour is used by phones and tablets to identify the printer. To change the printer name, you will need to change the Bonjour Service Name.
  4. Repeat this step for each network IP address (if multiple network interfaces in use).

Configure general Networking settings for the printer in the EWS (Optional)

You can configure general network settings for the printer that are common to all network instances using the Embedded Web Server (EWS).
note:
These general printer settings are common to all network interfaces. If the printer has multiple networks configured, these settings will apply to all HP Jetdirect network instances and you do not need to configure the individual IP addresses, unless otherwise indicated.
  1. Open the HP Embedded Web Server (EWS) using the following steps:
    1. Locate the Jetdirect IP address by printing a configuration page from the printer control panel:
      note:
      The steps vary according to the type of control panel.
      • FutureSmart 3: From the Home screen on the printer control panel, select the Wireless icon, and then select Print to print a configuration page.
      • FutureSmart 4: From the Home screen on the printer control panel, touch the Information icon, select Wireless, and then touch the Print icon to print a configuration page.
      note:
      You can also print a configuration page from the Reports menu on the printer control panel.
    2. Open a Web browser, and in the address field, type the Wired HP Jetdirect 2900nw or Embedded HP Jetdirect IP address or host name exactly as it displays on the printed page, and then press Enter on the computer keyboard.
  2. On the EWS Home page, select the Networking tab on the top navigation menu.
  3. From the Networking tab, use the left navigation pane to access the menus listed below, configure the common network settings, and then select Apply to save each setting.
    • Configuration
      note:
      You can also enable or disable WPA (WiFi Protected Access) and set a password using the printer control panel. See Method two: Enable Wireless Printing on the Control Panel.
      • Wireless Station Security settings > Wireless Wizard > WPA (WiFi Protected Access)
        note:
        HP printers with two or more network interfaces cannot bridge, route, or switch data.
        • WPA – Most common type of Wireless Network Security. Single Passphrase for all users connecting to the Wireless Network.
        • WPA – Enterprise (802.1x) – More advanced Network Security. Each device connecting to the Wireless Network requires a unique username and password. Network Administrators need to setup a username and password specific to that printer and install a CA-signed certificate on the printer.
      • Wireless Direct settings
        note:
        Wireless Direct printing is not supported using an HP Jetdirect 2900nw but the feature can be used if another supported print server (embedded or the Jetdirect 3000w NFC/accessory) is also installed on the same printer. If a supported print server is not installed, this option will not be available in the EWS. If a supported print server is installed, you can also configure the Wireless Direct Name using the control panel.
      • Other Settings
        note:
        The Default network for outbound connections setting is the only Other Setting that is common to all network instances. All Other Settings will need to be configured for each HP Jetdirect network. See Configure Networking-specific settings.
        • Default network for outbound connections (check box under Enabled features)
      • TCP/IP Settings
        • Syslog settings (TCP/IP Settings>Advanced tab)
          note:
          The Syslog settings are the only TCP/IP Settings that are common to all network instances. All other TCP/IP settings will need to be configured for each HP Jetdirect network. See Configure Networking-specific settings.
    • Google Cloud Print
      • Setup
        note:
        For more detailed setup instructions, go to Setup Google Cloud Print.
        note:
        The Setup option is the only Google Cloud Print setting that is common to all network instances. The Web Proxy settings will need to be configured for each HP Jetdirect network. See Configure Networking-specific settings.
    • Security
      • Mgmt protocols
        • Enable FIPS-140 (check box under FIPS Configuration)
          note:
          The FIP-140 setting is the only Mgmt protocol that is common to all network instances. All other Mgmt protocol settings will need to be configured for each HP Jetdirect network. See Configure Networking-specific settings.
  4. Select the HP Web Services tab, configure general HP ePrint settings, and then select Apply.
    note:
    For detailed instructions, go to Setup 'HP ePrint via email’.

Configure Networking-specific settings (Optional)

When more than one HP Jetdirect print server or accessory is installed, you will see multiples instances of the HP Jetdirect network interfaces listed on the control panel and the configuration page.
note:
To view a list of network instances and IP addresses for the same printer, print a configuration page from the printer control panel using the following steps:
  • FutureSmart 3: From the Home screen on the printer control panel, select the Wireless icon, and then select Print to print a configuration page.
  • FutureSmart 4: From the Home screen on the printer control panel, touch the Information icon, select Wireless, and then touch the Print icon to print a configuration page.
note:
You can also print a configuration page from the Reports menu on the printer control panel.
Each HP Jetdirect network connection has a specific instance. Each HP Jetdirect instance has a separate IP address that is isolated to prevent the crossover of data from transferring network traffic between the interfaces (commonly referred to as “bridging” or “routing”). That means it is impossible for an HP printer with two or more network interfaces to bridge, route, or switch data and therefore each individual network instance must be configured separately.
The following settings are network-specific and will not apply across networks. To configure each network instance, you can use the printer control panel, or open the Embedded Web Server (EWS) using the HP Jetdirect IP addresses specific to each network instance.

Embedded Web Server settings specific to each network instance

  1. Open the HP Embedded Web Server (EWS) using the following steps:
    1. Locate the Jetdirect IP address by printing a configuration page from the printer control panel:
      note:
      The steps vary according to the type of control panel.
      • FutureSmart 3: From the Home screen on the printer control panel, select the Wireless icon, and then select Print to print a configuration page.
      • FutureSmart 4: From the Home screen on the printer control panel, touch the Information icon, select Wireless, and then touch the Print icon to print a configuration page.
      note:
      You can also print a configuration page from the Reports menu on the printer control panel.
    2. On your computer, open a Web browser, and in the address field, type the Wired HP Jetdirect 2900nw or Embedded HP Jetdirect IP address or host name exactly as it displays on the printed page, and then press Enter on the computer keyboard. The EWS opens.
    3. Open a new browser tab, and repeat step b. for each network IP address (if multiple network interfaces in use).
  2. On the EWS Home page, select the Networking tab on the top navigation menu.
  3. Use the left navigation pane to access the menus listed below, configure the network-specific settings, and then select Apply to save each setting.
    • Configuration
      • TCP/IP Settings
      • Networking Settings
      • Other Settings
      • AirPrint
      • Selected Language
    • Google Cloud Print
      • Web Proxy
    • Security
      • Settings
      • Authorization
      • Mgmt Protocols
      • 802.1x Authentication
      • IPsec/Firewall
      • Announcement Agent
    • Diagnostics
      • Network Statistics
      • Protocol Info
      • Configuration page
  4. Close the browser window.
  5. Repeat Steps 3 and 4 in the EWS for each network IP address.

Control panel settings specific to each network instance

  1. Open the Networking menu on the printer control panel using the following steps:
    note:
    The steps for accessing this menu vary according to the control panel.
    • FutureSmart 3: From the Home screen on the printer control panel, scroll to and select Administration, and then select Network Settings.
    • FutureSmart 4: From the Home screen on the printer control panel, select Settings, and then select Networking.
  2. From the Network Settings or Networking menu, select a network interface:
    • SECONDARY ETHERNET — this is the network Wired on the HP Jetdirect 2900nw
    • WIRELESS DIRECT — this is the network Embedded in the HP Jetdirect 3000w
    • WIRELESS — this is the network on the HP Jetdirect 2900nw
    • PRIMARY ETHERNET — this is the network Wired on the Printer
  3. Configure the printer settings for each network interface:
    • SECONDARY ETHERNET (Wired on HP Jetdirect 2900nw)
      • TCP/IP
      • SECURITY
        • Secure Web
        • IPSEC
        • 802.1x
        • Announcement agent
    • WIRELESS DIRECT NAME (Embedded in HP Jetdirect 3000w)
      note:
      Wireless Direct printing is not supported using an HP Jetdirect 2900nw but the feature can be used if another supported print server (embedded or the Jetdirect 3000w NFC/accessory) is also installed on the same printer.
    • WIRELESS (on the HP Jetdirect 2900nw)
      • WIRELESS STATION
      • TCP/IP
    • PRIMARY ETHERNET (Wired on Printer)
      • TCP/IP
      • SECURITY
        • Secure Web
        • IPSEC
        • 802.1x
        • Announcement agent
  4. Repeat this step for each network instance (if multiple network interfaces in use).

More information

For more information, go to one of the following links:

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