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HP Customer Support - Knowledge Base

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HP inkjet printers - Ink cartridge errors

One of the following errors or messages displays on the printer control panel or the computer, and the printer does not print.

  • Cartridge error

  • Cartridges in wrong slot

  • Cartridge Missing

  • Cartridge Problem

  • Depleted Ink Cartridge

  • Incompatible Cartridge

  • Ink Cartridge Failure

  • Print cartridge(s) missing or not detected

  • Old Generation Cartridge

  • Non-HP Chip/Circuitry Detected

Note:

Messages will vary based on your printer and firmware version. Check your firmware release notes for your printer for message availability.

Identify your cartridge type for steps to resolve these errors.

Cartridge types
Note:

Go to the following documents if you experience these cartridge errors.


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Country/Region: Flag United States

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