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HP Customer Support - Knowledge Base

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    Web services (e.g. ePrint) stop working?  Digital certification might have expired. Update your printer’s firmware

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    Think you need a hardware repair or want to check repair status? Try our HP repair center

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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HP Printers - An 'Enter WPS PIN' Message Displays During Printer Setup

This document is for HP printers.
An Enter the WPS PIN for your printer message displays, and you cannot find the PIN (password) to complete the printer setup.
Enter the WPS PIN for your printer message
When this message displays, the PIN is temporarily shown on the printer touchscreen or is on an information sheet that automatically prints. You have a short time (90 seconds for many models) to enter the PIN before it becomes invalid. Restarting the computer and going through the printer setup process again generates a new PIN.
If you cannot complete the setup with the WPS PIN, click Cancel and install the HP Smart app instead. During the installation, you are prompted to set up the printer connection.

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