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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

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HP ENVY Notebook - 13-d020ng (ENERGY STAR) Product Specifications

Hardware

Product number
P4A48EA
Product name
HP ENVY Notebook - 13-d020ng (ENERGY STAR)
Microprocessor
Intel® Core™ i5-6200U with Intel® HD Graphics 520 (2.3 GHz, up to 2.8 GHz, 3 MB cache, 2 cores)
Memory, standard
8 GB DDR3L SDRAM (onboard)
Video Graphics
Intel® HD Graphics 520
Hard Drive
256 GB M.2 SSD
Display
33.8 cm (13.3") diagonal FHD IPS anti-glare WLED-backlit (1920 x 1080)
Keyboard
Full-size island-style backlit
Pointing device
HP Imagepad with multi-touch gesture support
Wireless Connectivity
802.11a/b/g/n/ac (2x2) and Bluetooth® 4.0 combo (Miracast compatible)
Expansion slots
1 multi-format SD media card reader
External Ports
1 HDMI; 1 headphone/microphone combo; 3 USB 3.0 (1 HP USB Boost)
Minimum dimensions (W x D x H)
32.65 x 22.6 x 1.29 cm
Weight
1.27 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 45 Wh Li-ion polymer
Webcam
HP TrueVision HD Webcam (front-facing) with integrated dual array digital microphone
Audio features
Bang & Olufsen; Dual speakers

Software

Operating system
Windows 10 Home 64
Software included
McAfee LiveSafe™
HP apps
HP Lounge; HP SimplePass
Pre-installed software
Evernote; Netflix; Skype

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Country/Region: Flag United States

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