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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP ENVY X360 - 13-ar0011nb Product Specifications

Hardware

Product number
6BJ88EA
Product name
HP ENVY X360 - 13-ar0011nb
Microprocessor
AMD Ryzen™ 5 3500U with Radeon™ Vega 8 Graphics (2.1 GHz base clock, up to 3.7 GHz max boost clock, 6 MB cache, 4 cores)
Microprocessor Cache
ERROR123
Chipset
AMD Integrated SoC
Memory, standard
8 GB DDR4-2400 SDRAM (onboard)
Video graphics
AMD Radeon™ Vega 8 Graphics
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
33.8 cm (13.3") diagonal FHD IPS BrightView micro-edge WLED-backlit multitouch-enabled edge-to-edge glass with Corning® Gorilla® Glass NBT™ (1920 x 1080)
Wireless connectivity
Realtek 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo
Expansion slots
1 microSD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (5 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.4, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 headphone/microphone combo
Minimum dimensions (W x D x H)
30.6 x 21.2 x 1.47 cm
Weight
1.3 kg
Power supply type
65 W AC power adapter
Battery type
4-cell, 53 Wh Li-ion polymer
Battery life mixed usage
Up to 11 hours and 30 minutes
Video Playback Battery life
Up to 8 hours and 15 minutes
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio
ERROR123
Audio features
Bang & Olufsen, quad speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag United States

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