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HP Printers - An Extra Blank Page Prints (Windows)

This document is for all HP inkjet printers in a Windows environment.
After every print job, the printer prints an extra blank sheet of paper.

Step 1: Update your computer antivirus software

Update your preferred antivirus protection program. Then scan for and remove any viruses, spyware, and malware.
note:
You can get a free online antivirus scan from sites such as McAfee or Norton.
If removing any viruses, spyware, or malware resolved the issue, you do not need to continue troubleshooting.

Step 2: Update the printer firmware

The printer firmware might be outdated or corrupted. Download the latest firmware version for your printer.
If updating the printer firmware resolved the issue, you do not need to continue troubleshooting.

Step 3: Uninstall the printer software

Corrupted or incomplete software could cause the printer to feed a blank page after each print job.
  1. Disconnect the USB cable from the printer, if necessary.
  2. In Windows, search for and open the Control Panel.
  3. Click Programs and Features.
  4. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes.
  5. Follow the on-screen instructions to complete the software removal.
  6. Restart the computer.

Step 4: Reinstall the printer software

Download and install the latest print driver from the HP website.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.
  3. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.
  4. If you need to change the operating system, click Change, select your version, and then click Change.
  5. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.
If downloading the latest driver resolved the issue, you do not need to continue troubleshooting.

Step 5: Print directly to the printer

Change the printer spooler option in printer properties to print directly to the printer.
  1. Search Windows for devices and click Devices and Printers in the list of results.
  2. In the list of installed programs, right-click your HP printer name, and then click Printer properties.
    You might need to click the name of your printer.
  3. Select the Advanced tab.
  4. Select the option Print directly to the printer.
  5. Click Apply, and then click OK.
An extra page should no longer print from the printer.

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