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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP DeskJet GT 5810, 5820 Printers - Blinking Lights and 'E' Errors

This document is for HP DeskJet GT 5810, 5811, 5820, 5821, and 5822 All-in-One printers.
The following sections describe the most common error conditions with combinations of blinking (flashing) lights displayed on the control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue.
HP DeskJet GT 5810
HP DeskJet GT 5820
    Image: Control panel buttons and lights
  1. Control panel display
  2. Cancel button
  3. Resume button/light
  4. Start Copy Color button
  5. Start Copy Black button
  6. Power button/light
  7. Printhead Alert light
    Image: Control panel buttons and lights
  1. Control panel display
  2. Cancel button
  3. Wireless button/light
  4. Wi-Fi Direct button/status light
  5. Start Copy Color button
  6. Power button/light
  7. Printhead Alert light
  8. Resume button/light
  9. Information button/light
  10. HP ePrint button/light
  11. Start Copy Black button
HP DeskJet GT 5810
HP DeskJet GT 5820
    Image: Control panel display icons
  1. Number of Copies icon
  2. Error icon
  3. Paper Error icon
  4. Printhead icons
    Image: Control panel display icons
  1. Number of Copies icon
  2. Error icon
  3. Paper Error icon
  4. Wi-Fi Direct icon
  5. Wireless icon
  6. Wireless Attention icon
  7. Signal Bars icon
  8. Printhead icons

Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

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Country/Region: Flag United States

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