This document is for HP DeskJet 3720, 3721, 3722, 3730, 3732, 3733, 3735, 3750, 3752, 3755, 3758, 3760, 3762, 3764 DeskJet Ink Advantage 3775, 3776. 3778, 3785, 3786, 3787, 3788, 3789, and 3790 All-in-One printers.
During printing the printer stops feeding pages, and the control panel displays an alternating E and 4. The Error icon , Paper Error icon , and Resume light also blink. This indicates that paper might be jammed inside the printer.
note:Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The following steps apply to both real and false paper jams.
-
Paper Error icon
-
Error icon
-
Alternating E and 4
-
Resume light