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HP Customer Support - Knowledge Base

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  • Information
    Facing print or scan issues after upgrading to macOS Catalina 10.15?

    Make sure you have the latest Catalina version 10.15.3 installed. Check now 

    Information

    Web services (e.g. ePrint) stop working?  Digital certification might have expired. Update your printer’s firmware

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    Find Windows 11 and Windows 10 support help. Visit Windows Support Center

  • Feedback

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HP Printers - Printer Setup Fails with HP Smart App (Android)

This document is for HP wireless inkjet printers and Android smartphones and tablets.
Restrictions in Android 7.0 (Nougat) and later might prevent HP printer setup using the HP Smart app. To complete the setup, connect the printer to your local network from the printer control panel, using Wi-Fi Protected Setup (WPS), or with a computer. Once connected, HP Smart can discover the printer.

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Country/Region: Flag United States

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