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HP PCs - Using HP Connected Photo to Work with Your Photographs (Windows 8 and Android)

This document pertains to computers with Windows 8 and to Android devices.
note:
The HP Connected Photo app is being replaced with the Snapfish app in June 2015 in limited countries. The information about HP Connected Photo in this document is not current. For more information see HP Connected Photo Is Being Replaced with Snapfish.
HP Connected Photo makes it easy to find, create and share your photos, wherever they are and from whatever or service you use.

Installing HP Connected Photo in Windows 8

To install HP Connected Photo, use the following instructions.
note:
Windows RT devices with ARM processors, are currently not supported by HP Connected Photo.
  1. On the Windows 8 Start screen, click the Store tile.
    Figure : Store tile
    Store tile
  2. In the Store, type HP Connected Photo and click the magnifying glass to search.
    Figure : Search
    Search with hp connected photo typed
  3. In the results list click HP Connected Photo powered....
    Figure : Results
    Results list with HP Connected Photo selected
  4. Click Install and follow any on-screen instructions.
    Figure : Install
    Install screen with Install selected
    When the app is installed, you get a message that says Your apps were installed.
    You are now ready to use HP Connected Photo.

Updating to the latest version of HP Connected Photo

HP recommends updating HP Connected Photo when there is an update available. The app is updated occasionally, and to get full functionality and features, you need the most recent updated version.
note:
Beginning with the introduction of Windows 8.1, HP Connected Photo automatically updates itself to the most recent version. The following instructions are for those running the previous version of Windows 8 and using the HP Connected Photo compatible with Windows 8.
To update HP Connected Photo in Windows 8, use the following instructions.

Updating version 2.0

If you have HP Connected Photo version 2.0, use the following instructions to update to the latest version:
  1. Click the Store tile.
    Figure : Store tile
    Store tile
  2. If there are any updates available for any of the apps installed on your computer, Update displays in the upper right corner. Click Update.
    Figure : Update(s)
    Screen with Updates selected
  3. See App updates. If available under App Updated, click the HP Connected Photo and follow any on-screen instructions.
    Figure : App updates
    App updates

Updating version 2.1

If you have HP Connected Photo version 2.1, use the following instructions to update to the latest version:
  1. Click the Store tile.
    Figure : Store tile
    Store tile
  2. When there is an update available, the New version available! box is displayed. Click Get the new version.
    Figure : New version available
    New version available screen with Get the new version selected
  3. All the available updates for your apps are displayed. Either select HP Connected Photo to update the app, or click Install to install all the available updates.
    Figure : App updates with HP Connected Photo selected
    Apps updates with HP Connected Photo selected
  4. The latest HP Connected Photo starts. To open the app, click Get started
    Figure : Getting started
    HP Connected Photo with Get started selected

Creating a Snapfish account in Windows 8

To create a Snapfish account, use the following instructions:
  1. From the HP Connected Photo screen, in the Snapfish box click Sign in or create an account.
    Figure : HP Connected Photo
    HP Connected Photo screen with Sign in or create an account selected
  2. Under Sign in to Snapfish, click Create an account.
    Figure : Sign in to Snapfish
    Sign in to Snapfish with Create an account selected
  3. Fill out the information and click Start.
    Figure : Sign up for Snapfish
    Sign up for Snapfish with Start selected
  4. Follow any on-screen instructions.

Uploading photos to Snapfish or Facebook in Windows 8

To upload your photos to Snapfish or Facebook, use these instructions:
  1. From the HP Connected Photo screen, follow the instructions below.
    1. The first time: To upload you photos the first time after creating your Snapfish account, click Upload your own photos now.
      Figure : Uploading Photos the first time
      HP Connected Photo screen with Upload your own photos now, selected
      After initial uploading: Uploading photos after the first time, HP Connected Photo displays personal photos. Click Local Photos to view and upload your photos.
      If you already have a Snapfish account, you do not have to upload your photos into HP Connected Photo. All of your photos in Snapfish will be accessible to you through HP Connected Photo.
  2. Click the photo album that has the pictures you want to upload to Snapfish.
    Figure : Photo library
    Photo library
  3. Right-click the photo images you want to upload to your Snapfish account. Then click Upload.
    Figure : Photo album
    Open photo album with photos selected and click Upload
  4. Select the destination for the uploading files. Click the arrow to see the destinations available.
    Figure : Upload to
    Upload to screen with the arrow selected
  5. Select (in this example) from Snapfish or Facebook.
    Figure : Upload to...
    Selecting Snapfish or Facebook
    Follow any on-screen instructions to complete the upload.

Creating personalized photo cards

You can create personalized photo cards for any occasion. Use the following instructions:
  1. On the HP Connected Photo page click Create Personalized photo cards.
    Figure : HP Connected Photo
    HP Connected Photo with Create cards selected
  2. Select a card category from the available choices.
    Figure : Select a card category
    The card categories with Christmas selected
  3. Select a card template from the selected category.
    Figure : Select a card
    Selecting a Christmas card
  4. Next, the Customize your card screen is displayed.
    Figure : Customize your card
    Screen for customizing your card
  5. Customize your card by adding or changing the color. Click Color.
    note:
    You must edit the color and layout before adding pictures or text to the card, or the layout and color will be lost.
    Depending on the card being created, not all of the toolbar selections are available. Some cards do not have text boxes to add text, some do not have the option to change color fields, nor are you able to change the layout on some cards.
    Figure : Toolbar
    Toolbar with Color selected
  6. Select the color you want.
    Figure : Color selections
    Card with color choices shown
    The card is displayed with the new color.
    Figure : Card with new color
    Card with new color
  7. To change the orientation from horizontal (landscape) to vertical (portrait) use the Layout button.
    Figure : Layout
    Toolbar with Layout selected
  8. Add text and modify text using the toolbars at the bottom.
    Figure : Customize your card
    Customize your card with the toolbar selected
    To add text to the card, click Text on the toolbar and select the color.
    Figure : Toolbar text and color
    Toolbar with Text selected
    Highlight the text in the text box and type in your own name or message.
    Select the font you want.
    Figure : Fonts
    Font options
  9. To add a photo to the card, click the plus sign (+) in the middle of the page at under the card being created and then click Photo.
    Figure : Menu bar
    Customization menu bar with Photo selected
    Select the photo(s) for your card, and then click Add Photos.
    Figure : Select Photo for Your Card
    Select Photo for Your Card screen with Add Photos selected
  10. Rotate the photo and resize it with the following toolbar selections:
    Rotate the photo left or right.
    Figure : Rotate buttons
    Rotation buttons
    To zoom in or zoom out use the plus and minus resize buttons.
    Figure : Resize buttons
    Resize buttons
    After creating the card you are ready to print or order the cards.

Ordering prints to ship to your location or for in-store pickup (US Only)

After creating the card, you can order prints to be delivered to an address or you can have them printed and pick them up at a local store (US Only) .
Here are instructions to pick them up at a local store.
To have your prints delivered to your home, use the following instructions:
  1. In the Delivery Method screen, select Ship to New Address.
    Figure : Delivery Method
    Delivery Method with Ship to New Address selected
  2. Fill in the address fields and click next in the lower right corner of the page.
    Figure : Shipping address
    Shipping address
  3. Enter your billing information, including the name on the credit card, credit card number, and expiration date. Click the button in the upper right corner to On to use your shipping address as the billing address.
    Figure : Billing Information
    Billing information with On selected
  4. Click Next in the lower right corner of the page.
  5. The cards are uploaded.
    Figure : Uploading your selected cards
    The cards are being uploaded
  6. The order is processed.
    Figure : Processing your order
    Processing your order
  7. Review your order, the shipping and billing information, and click Place Order.
  8. Print the receipt to keep for your records.
To have your cards or photos printed at a local store (US Only), use the following instructions:
  1. In the Delivery Method screen, select Pickup in Store.
    Figure : Delivery Method
    Delivery Method with Pickup in Store selected
  2. If the list of stores does not show a store close to you, enter your zip code in the field and click Next. Then select a store near your home.
    Figure : Pickup in Store
    Pickup in store with the zip code field and the Next button selected
  3. A reminder is displayed, reminding you that you need to pay for the prints when you pick them up.
    Figure : Reminder
    Reminder that you need to pay when picking up the photos
  4. Processing your order is displayed.
    Figure : Processing your order
    Processing your order notification
  5. A receipt is displayed. Print the receipt for your records. Click View my cards to delete or to order more cards.
    Figure : Receipt
  6. From My Cards you can delete cards or order more.
    Figure : My cards
    My Cards showing the Delete and the Order again buttons

Installing HP Connected Photo on an Android tablet

To install HP Connected Photo to your Android, use the following instructions.
  1. On the Home screen, click or touch the All apps icon, and then click or touch the Play Store app.
  2. To search for HP Connected Photo, click or touch the search icon at the top of the page, and then type HP Connected Photo.
  3. Click or touch the HP Connected Photo tile.
    Figure : HP Connected Photo tile
    HP Connected Photo tile selected
  4. Click INSTALL.
    Figure : Install screen
    Install screen
  5. If asked about App permissions, click ACCEPT. Wait for the app to install.
  6. HP Connected Photo start screen is displayed. Click OPEN to get the Get Started screen.
    Figure : HP Connected Photo
    HP Connected Photo with Open selected

Creating a Snapfish account on an Android tablet

Follow these instructions to create a Snapfish account:
  1. On the Home screen, click or touch the HP Connected Photo icon.
  2. Click or touch Sign in or create an account.
    Figure : Sign in to Snapfish
    HP Connected Photo with Sign in to Snapfish selected
  3. On the Sign in to Snapfish page, click Create an account.
    Figure : Create an account
    Sign in to Snapfish with Create an account selected
  4. Click Sign Up in the upper right corner.
    Figure : Sign Up
    Sign Up in the upper right corner
  5. Fill in the required fields to create an account and touch or click Create an account.
    Figure : Fields to create a Snapfish account
    Fields to create a Snapfish account
  6. Read and agree to the Online Privacy Statement.
    Figure : Privacy statement
    Privacy statement
  7. Follow any on-screen instructions.

Uploading photos to Snapfish on an Android tablet

Use the following instructions to upload local photos to Snapfish on your Android .
Make sure you are signed in to your Snapfish account and follow these instructions:
  1. On the HP Connected Photo page, click or touch Local Photos.
  2. Select the album from the time line.
    Figure : Album time line
    Time line of albums
  3. With the album open, touch or click the photo to be uploaded to your Snapfish account.
    Figure : Flowers album
    Flowers album
  4. Touch or click the photo to be uploaded to Snapfish.
  5. Click or touch the Share icon.
    Figure : Photo with Share icon
    Photo with the share icon highlighted
    The progress of the upload is displayed, and then Uploaded to Snapfish successfully is displayed when the upload is complete.

Installing HP Connected Photo on an Android phone

To install HP Connected Photo on an Android phone, use the following instructions.
  1. In the Google Play Store, find and select HP Connected Photo.
  2. Touch Install. Read and accept the app permissions to begin installing the app.
    Figure : HP Connected Photo for Phones
    HP Connected Photo for Phones with Install selected
  3. When the app is installed, touch open on the app page or touch HP Connected Photo in your app list to open it.
  4. Touch Get Started.
    Figure : Get Started
    Get Started selected on HP Connected Photo
  5. It you already have a Snapfish account, sign in using your email address and password. It you do not have an account, touch Create an account to make your own Snapfish account.
    Figure : Create an account
    Sign in to Snapfish with Create an account selected
  6. Fill in the necessary fields, read Terms & Conditions, and then touch to put a check in the check box to verify understanding the terms and conditions, and then touch Get Started.
    Figure : Sign up for Snapfish
    Sign up fo Snapfish

Uploading your photos to Snapfish on an Android phone

To upload your photos to Snapfish, use the following instructions:
  1. Touch the HP Connected Photo app in your apps list.
  2. On the HP Connected Photo screen, touch Get Started.
    Figure : HP Connected Photo
    HP Connected Photo screen with Get Started selected
  3. Sign in to your Snapfish account if you are not already signed in.
    Figure : Sign in to Snapfish
    Sign in to Snapfish
  4. On the Photos screen, touch Local to access the photos stored locally on your phone.
    Figure : Photos
    Photos with Local selected
  5. The Local photos screen displays a selection of images from the photo folders stored on your phone. Scroll up or down to view more folders. Locate the album that contains photos you want to upload, and touch the album name to select.
    Figure : Local photos
    Touching an album
  6. In the selected album, touch the checkmark at the top of the screen.
    Figure : Local album with the checkmark selected
    Local photos
  7. Select the desired photos, and touch the upload icon at the bottom of the screen.
    Figure : Photos selected
    Photos selected with the upload button selected
  8. On the upload screen, touch HP Connected Photo to view the up loading progress screen.
    Figure : Upload screen
    Upload screen showing the upload progressUploading progressUploading progress screen
  9. When the photos are successfully uploaded, touch either View all to view the uploaded files, or touch Close.
    Figure : Uploading complete
    Uploading complete with view all and close selected

Setting Auto upload and other settings

To set Snapfish to auto upload your photos, to find account name, or to see information about HP Connected Photo, use the following instructions.
To set auto upload:
  1. To set the auto upload feature, touch the three-dot overflow button on the action menu and then touch Setting.
    Figure : Three-dot overflow button and Setting selected
    Touching the three-dot overflow button and setting
  2. To turn on the auto upload feature, touch the ON button in the Auto Upload box. Your new photos will be automatically uploaded to your private Snapfish account.
    To turn off, or disable the auto upload feature, touch Off in the Auto Upload box.
    Figure : Setting for Auto Upload
    Selecting Auto Upload to Snapfish
To find the account name or to sign in or out of your account use the following instructions:
  1. To see the account name, touch the overflow button and then touch Account.
    Figure : Overflow button and Account selected
    Touching the overflow button and Account
  2. Touch the On button to display the login screen. You will be prompted for your account and password to login to Snapfish. When logged in to Snapfish, touch Off to logout and close Snapfish.
    Figure : Account information
    Account information screen
To find the About screen with links to Customer Support and Terms and Conditions use the following instructions:
  1. To access the About screen, touch the overflow button and then touch About.
    Figure : Overflow button and About selected
    Overflow button and About selected
  2. The About information screen is displayed. Links to Customer Support and Terms and Conditions are available on the about screen.
    Figure : The About screen
    About screen with Customer Support and Terms and Conditions links

FAQS

Use one of the following sections to answer your question:
note:
One or more of the links above will take you outside the Hewlett Packard Web site. HP does not control, nor is it responsible for the information outside of the HP Web site.

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