Support categories 
Compatibility & Availability (3)
Welcome to the product support page!
HP All-in-One 24-df1024ny Bundle PC (38R24EA)
This product cannot be identified using the serial number alone. Please provide a product number in the field below:
Product specifications
Product name
HP All-in-One 24-df1024ny Bundle PC
Subcategory
Desktop and All-in-One
Sub brand
Essential
Product number
38R24EA
UNSPSC code
43211507
UPC number
195908063582
Operating system
FreeDOS
Processor family
11th Generation Intel® Core™ i5 processor
Processor
Intel® Core™ i5-1135G7 (up to 4.2 GHz with Intel® Turbo Boost Technology, 8 MB L3 cache, 4 cores)
Form factor
All-in-One
Keyboard
USB white wired keyboard
Pointing device
USB white wired mouse
Network interface
Integrated 10/100/1000 GbE LAN
Wireless
Realtek RTL8821CE-M 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 wireless card [10]
Display
23.8" diagonal, FHD (1920 x 1080), IPS, three-sided micro-edge, anti-glare, 250 nits, 72% NTSC
Graphics (integrated)
Intel® Iris® Xᵉ Graphics
Ports
2 USB Type-A 5Gbps signaling rate; 2 USB 2.0 Type-A; 1 HDMI-out 1.4; 1 headphone/microphone combo; 1 RJ-45
Expansion slots
2 M.2 (1 for SSD, 1 for WLAN)
Memory card device
HP 3-in-1 memory card reader
Webcam
HP True Vision 720p HD privacy camera with integrated dual array digital microphones
Audio
DTS Headphone:X™; Dual 2 W speakers
Memory
4 GB DDR4-3200 MHz RAM (1 x 4 GB) Transfer rates up to 3200 MT/s. 1 x 4 GB
Memory Slots
2 SODIMM
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Optical drive
DVD-Writer
Power supply type
90 W Smart AC power adapter
Security management
Kensington MicroSaver lock slot
Tech spec footnote
[4] Percent of active and nonactive viewing area to bezel area excluding speaker.
Tech spec footnote
[5] Percent of active and nonactive viewing area to bezel area including speaker.
Tech spec footnote
[6] Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
Tech spec footnote
[7] Intel® Turbo Boost performance varies depending on hardware, software and overall system configuration. See http://www.intel.com/technology/turboboost/ for more information.
Tech spec footnote
[10] Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 5 (802.11ac) is backwards compatible with prior Wi-Fi 5 specs.
Tech spec footnote
[45] The Flicker-free capability is eliminating screen flickering through integrating DC-dimming LED backlights.
Search our knowledge library
What can we help you with?