HP tests and posts many updated drivers from wireless adapter manufacturers. HP might have a more current version of the wireless driver than the one you are using. To find out if a driver is available for your model of computer, go to the
HP Customer Support - Software and Driver Downloads page. If a
Let's identify your product to get started page displays, select your computer type, type the model name of your computer, and then click
Submit. The product support page opens.
In many cases, the wireless driver is part of a driver package for your motherboard called a chipset. When visiting the HP website, look for a wireless driver first, and then the chipset if a wireless adapter driver is not available. If you need more information, read the details for the software downloads that are available. After you find the driver you are looking for, click the category name, and then click Download.
note:
If your computer currently does not have access to the Internet, use another computer with Internet access to download and install the wireless driver softpaq to a USB storage device. You can then connect the storage device to a USB port on your computer and open the softpaq file that was downloaded to update your driver or chipset.
Install any available wireless driver or chipset updates, and then try connecting to the Internet.
If the updated driver fails to solve the problem, go to the next step.