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HP Customer Support - Knowledge Base

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  • Information
    Facing print or scan issues after upgrading to macOS Catalina 10.15?

    Make sure you have the latest Catalina version 10.15.3 installed. Check now 

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    We are upgrading our website

    If you experience errors during this time, please try again later. 

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    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Printers - No Connection after Router or Wi-Fi Settings Change

This document is for HP wireless printers connecting to a Wi-Fi network.
This document explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings.
note:
When troubleshooting a connection to your wireless network, make sure you are connecting your printer to the router and not a wireless extender.

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Country/Region: Flag United States

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