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HP OfficeJet Pro Printers - Wireless Printer Setup (Windows)

This document is for HP OfficeJet 6962 and 8702, and OfficeJet Pro 6960, 6968, 6970, 6974, 6975, 6978, 8710, 8715, 8718, 8719, 8720, 8725, 8728, 8730, 8732M, 8740, and 8745 All-in-One printers.
To set up an HP printer on a wireless (Wi-Fi) network, connect the printer to the network, then install the printer driver and software from the HP website. When prompted during the installation, select Wireless as the connection type.
Step 1: Prepare for installation
Before setting up the printer on your wireless network, gather the network name and password, and turn on your router, printer, and computer.
  note:
If you need to find your network password, go to How to Find the WEP or WPA Key or Password for Your Wireless Network.
  1. Gather the following items:
    • Network name: The network name is the SSID (Service Set Identifier).
    • Network password: The password might also be called the WEP key or WPA security passphrase.
    • A computer connected to your wireless network
    • Internet access: HP recommends broadband Internet access such as cable or DSL for software downloads, using Web Services, and getting printer updates.
  2. Make sure the router and computer are turned on, and that the computer is connected to the same wireless network to which you want to connect the printer. Turn on the printer and place it close to the computer and within range of the router during the setup procedure.
  3. Disconnect any USB or Ethernet cable from the printer.
Step 2: Connect to the wireless network
Connect the printer to your network with the Wireless Setup Wizard so the HP installer can find the printer during the installation.
  1. From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Wireless icon .
  2. Touch the Setup icon .
  3. Touch Wireless Settings, and then touch Wireless Setup Wizard.
    Figure : Wireless Settings display
    Image: Wireless Settings display
  4. Touch the name of your network in the list of available networks, and then touch OK.
    Figure : Example of network names
    Image: Network names
  5. If the list does not contain your network name, touch Enter New Network Name, and then follow the on-screen instructions to enter your network name.
  6. If prompted, type the WEP or WPA key (network password), and then touch Done.
    A summary screen displays. Touch OK to return to the home screen.
      note:
    If a connection error message displays, make sure you typed the uppercase (capital) and lowercase (small) letters for the network name and password exactly. Follow the prompts to type the information again.
Step 3: Download and install the driver
Download and install the most current version of your printer’s full feature software from the HP website.
If an Auto Wireless Connect screen displays while installing, use it to complete the wireless setup. Otherwise follow the guided steps in the installation software to complete the setup.
  note:
As an alternative method to downloading the software, you can use the installation CD.
  1. Select your printer from the folllowing list:
  2. Enter your printer model number, and then click Begin.
  3. Click Download, and then click Open, Save, or Run in any windows that display to download the driver to your computer.
  4. Double-click the driver file in the browser downloads bar or in the Downloads folder on the computer to launch the driver installation.
    Figure : Example of the HP driver file in a browser downloads bar
    Example of the HP driver file in the browser downloads bar
    Figure : Example of the HP driver file in a computer Downloads folder
    Example of the HP driver file in the computer Downloads folder
  5. Follow the on-screen instructions to complete the connection setup and driver installation.
  6. Return to the 123.hp.com page in your web browser to complete the printer registration and activation.
Frequently asked questions
Review these frequently asked questions on setting up the wireless network connection.

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