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HP Customer Support - Knowledge Base

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HP Printers - Printer Setup Fails with HP Smart App (Android)

This document is for HP wireless inkjet printers and Android smartphones and tablets.
Restrictions in Android 7.0 (Nougat) and later might prevent HP printer setup using the HP Smart app. To complete the setup, connect the printer to your local network from the printer control panel, using Wi-Fi Protected Setup (WPS), or with a computer. Once connected, HP Smart can discover the printer.

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Country/Region: Flag United States

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