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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Connected - Managing Allowed Senders for HP ePrint

This document is for HP web-enabled printers that support HP ePrint.
When you add your printer to your HP Connected account anyone who knows your printer's email address can print to your web-enabled printer. The Allowed Senders Only feature controls the email addresses that print to your printer and limits the chance of unwanted printouts.
To manage allowed senders, the printer must be set up on your HP Connected account. For more information go to, Using Your Printer with HP Connected.
  1. Sign in to your HP Connected account at HP Connected.
    The My Printers tab opens and a list of connected printers display.
  2. Find the printer you want to modify access to, and then click Settings.
  3. Under ePrint Access, click Allowed Senders Only, and then click Manage Allowed Senders.
    Figure : Clicking the Manage Allowed Senders option
    Clicking the Manage Allowed Senders option.
  4. In the text box, type the email address you want to allow access, and then click Add. If you want to add multiple email addresses, add each email address individually.
    The email address you added displays in the Allowed Senders list.
    Figure : Example of the Allowed Senders list
    Example of the Allowed Senders list.

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Country/Region: Flag United States

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